Treatment Coordinator $800 Signing Bonus

Smile Partners Clinton Township•Farmington, MI

About The Position

Treatment Coordinator I Redwood Dental of Farmington Redwood Dental in Farmington, MI is looking to add a dental receptionist to join our friendly team! We are looking for someone that loves working with patients to achieve their smile goals with knowledge in treatment planning and financial arrangements using third party lenders when needed. If you have at least one year of previous dental experience, love serving patients, have a bright and energetic personality and want to find a long term "fit" for your career, please consider us. Full-time with access to full benefits after 60 days! Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, & Colorado . These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.

Requirements

Minimum 2-3 years of experience in the treatment coordinator role
Prior experience with insurance verification and benefit breakdowns required
Experience presenting treatment plans and reviewing financial responsibility with patients' required
Strong phone skills, including scheduling, inbound/outbound calls, and patient follow-up
Experience working with dental practice management software (Dentrix preferred)
Knowledge of dental terminology and procedures required
Dental office experience required
High-energy, positive, and professional demeanor with a strong focus on patient experience
Excellent multitasking and time-management skills in a fast-paced clinical environment
Strong verbal and written communication skills; confident and clear phone presence
Ability to present treatment plans in a clear, empathetic, and motivating manner
Skilled in discussing financial options and helping patients move forward with treatment
Strong attention to detail and accuracy, particularly with insurance and patient information
Team-oriented mindset with the ability to collaborate effectively with providers and front office staff
Comfortable handling objections, questions, and sensitive conversations with professionalism

Nice To Haves

Experience working with dental practice management software (Dentrix preferred)

Responsibilities

Presenting and explaining treatment plans and financial options
Verifying insurance and following up on outstanding balances and outstanding treatment
Maintaining clear communication with patients and team members
Multitasking effectively in a busy office environment