Treatment Coordinator

Smile Doctors•Germantown, MD

6d•$29 - $35

About The Position

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond. Looking for a career that makes you smile? We’re seeking a Treatment Coordinator to join our growing team. Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

Requirements

Outgoing, Approachable, and Empathetic
Proactive and adaptable
Excellent written and verbal skills
High School diploma or equivalent required; College education preferred
Minimum one (1) year experience in sales or other service industry required
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
Excellent sales skills
Ability to talk to a person, not at a person

Nice To Haves

Bilingual a plus, but not required

Responsibilities

Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
Understand the practice's policy on working with financials to educate patients on their payment options
Work pending reports and follow up with potential patients to schedule treatment
Preparation for patient exams
Follow up with patients to set up consultations or begin treatment and keep schedules full
Coordinate patients referred to specialists for care prior to treatment as necessary
Assist in Local Store Marketing and community events