Transportation Supervisor (FT) Closes 3/29/26

Win River Resort and Casino•Redding, CA

About The Position

This team member is responsible for the daily smooth and safe operation of the transportation program and directs the operations of the Transportation department during an assigned shift.

Requirements

Must be 21 years of age or older.
A strong understanding of the principles and practices of team member supervision, along with a strong combination of written and verbal communication skills to write, read, and comprehend written correspondence, concurrent with the ability to effectively communicate with guests and team members of the Resort & Casino is required.
The ability to read, analyze, and interpret general periodicals, professional journals, technical procedures, and/or government regulations is required.
Strong computer skills, concurrent with demonstrated knowledge of Microsoft Office applications and online accounting systems is required.
Minimum of three (3) years’ experience driving a bus is required.
A current Class B, California Driver’s License with passenger endorsement and have minimum liability insurance is required.
Must adhere to all requirements for maintaining a Class B Driver’s License with passenger endorsement, as well as all DOT (Department of Transportation) regulations, including mandatory random drug testing administered by the DOT.
A clear DMV printout, DL-51 medical, and the ability to maintain the standard is required.
CPR and First Aid certification is required.
A High School diploma, or the equivalent thereof, is required.

Responsibilities

Directs the work of Transportation Department team members during an assigned shift; including the responsibilities of planning, assigning, and directing work.
Responsible for coaching, rewarding, and evaluating team member performance.
Responsible for addressing positive corrective action as needed.
Responsible for addressing guest complaints and disputes, resolving problems, and other administrative requirements of the department.
Assists in developing, implementing, monitoring, and enforcing departmental policies, procedures, and internal controls.
Carries out supervisory responsibilities in accordance with the Resort & Casino’s policies and procedures.
Understands and implements all safety rules, emergency procedures, and established policies.
Assists in new projects, spreadsheets, and proposals as directed by Transportation Manager.
Completes monthly department reports.
Directs and supervises the work of Transportation Department team members and provides oversight for department operations during an assigned shift.
Creates weekly team member schedules, corrective action, verbal counseling, performance evaluations, and staff ride-a-longs.
Responds to guests’ questions, concerns or inquiries and deals with them in a timely fashion.
Trains new team members on carts and parking lot van.
Attends and participates in department meetings; may be required to conduct the meetings.
Attends all trainings needed in keeping all required credentials current and in compliance with being a commercial driver and school bus driver.
Drives all vehicle categories as needed. Fills in as a substitute driver for vacations, sickness, or as needed.
Conducts minor maintenance on carts.
Maintains CPR (Cardiopulmonary Resuscitation) and First Aid certification.
Recommends the hiring, termination, promotion, or any other change of team member employment status to the Transportation Manager.
Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Resort & Casino.
Performs all duties in a manner that adheres to the guest service standards established by Win-River Resort & Casino’s guest service program.
All other duties assigned by the Security Manager.