Transportation Scheduler/Dispatcher
About The Position
At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team! The transportation scheduler/dispatcher creates daily and weekly schedules for drivers, van companion volunteers, and participants to ensure timely and efficient transportation services for the PACE department. This role assists the IDT, participants, and other departments in coordinating transportation when last-minute changes occur due to medical emergencies, schedule adjustments, or other circumstances. This position communicates and collaborates with drivers, IDT members, participants, and family members to support the smooth, safe, and efficient operation of the transportation team. What is PACE? PACE or Program of All-inclusive Care for the Elderly is a federal and state funded program that provides comprehensive, coordinated, and proactive whole-person care to help maintain and improve seniors' health so they can live safely in their homes. There are 180 PACE programs, serving more than 80,700 participants in 33 states. The number of people aged 55+ is increasing in Grand Junction, CO and the demand for eldercare professionals is on the rise.
Requirements
- High school diploma or equivalent required.
- A minimum of 1-2 years’ experience with transportation scheduling is required.
- Excellent interpersonal and communication skills.
- Effective and respectful communication both verbally and in writing in a multitude of situations and settings, including highly emotional circumstances.
- Ability to set priorities and follow through.
- Effectively work with and build relationships with others.
- Attention to detail; accuracy in all work.
- Proficient with EMR and Microsoft Office products such as Outlook, Word, and Excel.
Responsibilities
- creates daily and weekly schedules for drivers, van companion volunteers, and participants
- assists the IDT, participants, and other departments in coordinating transportation
- communicates and collaborates with drivers, IDT members, participants, and family members
Benefits
- Competitive pay structure starting at $20.01-$22.13 per hour, depending on experience.
- UMR Health, Delta Dental, and VSP Vision insurance effective the month following start date.
- Immediately start accruing PTO and medical leave.
- Colorado Family and Medical Leave Insurance (FAMLI) program.
- 15% discount at Spoons Bistro & Bakery, and Heirlooms locations.
- Up to 3% match on 403B retirement.
- Employer paid life insurance and Employee Assistance Program.
- Tuition reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
