Transportation Planner

Expeditors•Scottsdale, AZ

About The Position

Scope of Position:The Expeditors Ground Network Service (GNS) is a dynamic team that is responsible for the design, implementation and execution of a line haul network that supports all of the Expeditors' products and services. The GNS Team has responsibilities of Customer Service, Network Management, Service Provider Management, Procurement, and Compliance amongst many others. The Transportation Planner is a GNS Central position assisting in all aspects of daily line-haul network operations and support. Main focus on administration and branch support, but will also assist in monitoring all carriers and ad hoc activity for on-time departures, load tracking in transit, and timely arrivals. This person may arrange contingencies when needed and communicates delays and issues between branches, gateways, and carriers. GNS Transportation Planner should be detail oriented, curious, and flexible to identify and solve issues quickly and accurately. The Transportation Planner will have regular and consistent communication with the Expeditors Network, the GNS Network (central and regional hubs) and Service Providers. Schedule: Monday - Friday (various shifts 0600 - 1900)

Requirements

High School Diploma or GED equivalent required
Ability to work in Phoenix, AZ Metro Area
Basic Microsoft Office knowledge
Fluency in written and spoken English language

Nice To Haves

Bachelor's Degree or 2 years of logistics experience
Customer Service and/or Sales Experience
Procurement Experience
Intermediate Advance knowledge of Microsoft Excel
Leadership Experience

Responsibilities

Ensure all routes expected to depart and arrive during scheduled shift have been confirmed for assigned region
Follow up on all in-transit trucks to ensure accurate ETA is available daily
Resolve escalations for excessive detention
Ensure exceptions are filed and delays communicated with origin/destination teams
In-transit Delays
Route Cancellations
Loading / Unloading Delays
Communication with Hub / inland offices
Monitor Lane Volumes
Identifying and Collaborating with Regional Hub for Capacity additions, subtractions and re-routes
Recommend new routes / departure days or times
Work with Carriers to add unscheduled trucks
Work with Regional Hub on scheduled departure needs
Forecast future needs and seek capacity a few days ahead
Daily procurement of additional trucks
Weekend capacity planning and procurement
Work with Regional Hub Manager to grow relationships with local carrier pools
Build direct relationships with Existing and New Regional Providers
Communication with Hub / inland offices
Daily check in calls with Regional Hub
Weekly (minimum) check in with inland offices within assigned region
Monitor new shipping volumes and changes to existing shipping patterns
Have a working knowledge of larger volume shippers in region
Recommend new lane / schedule changes
Work through Supervisor and Operations Manager to identify new dedicated needs
Make recommendations to the scheduling / planning team
Ad-Hoc Utilization (Operational Measurement)
Ad-hoc Procurement Costing (Procurement Measurement)
Shipment Level on-time performance