Transportation Logistics Specialist
About The Position
Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers. This position is based at our customer onsite location in Asheville, NC office and will follow a hybrid schedule. Standard department hours are Monday through Friday, 8:00 AM to 5:00 PM.
Requirements
- High school diploma or GED equivalent
- A minimum of 2–3 years of relevant experience in transportation, logistics, or supply chain management is required.
Nice To Haves
- Bachelor’s degree in Transportation Logistics or Supply Chain Management
- Strong understanding of cross-border transportation and the freight logistics industry
- Experience with reefer/frozen, flatbed, LTL & FTL transportation
- Reporting and Analytics (Ability to run BI reports; validate information; understand reports, offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)
- Knowledge of Microsoft and/or Google Tools
Responsibilities
- Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
- Exceed customer on time pick-up and delivery expectations
- Establish and maintain effective relationships with carriers contracted to the account as well as other carriers operating in your geographical region
- Effective and timely freight coverage and carrier selection through systemic routing guide and spot shipments including rate negotiation
- Leverage TMS to effectively route and consolidate orders considering best cost and transit options for all transportation modes
- Monitoring and resolving shipment data errors
- Proactive analysis to prevent service failures
- Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
- Professional and timely communications
- Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
- Resolve carrier invoice discrepancies in TMS financials
- Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
