Transportation Coordinator/Driver - Salary

Ingleside at Home•Rockville, MD

56d•$41,288 - $49,370

About The Position

Ingleside at King Farm (IKF) is a not-for-profit Continuing Care Retirement Community located at the heart of the award-winning intergenerational King Farm development. We offer small-town living just a short ride from the nation's capital. Ingleside at King Farm boasts a proven record of success! IKF consistently maintains a 5-star CMS rating and is CARF certified. We have achieved certification as a Great Place to Work for six consecutive years, based on team member feedback related to trust, culture, and job satisfaction, and we are Sage certified. Job Summary: This position is primarily responsible for supervising the drivers who transport passengers to designated locations, as well as loading and unloading passengers and packages from the Van/Bus.

Requirements

High school diploma or general education degree (GED), three (3) to five (5) years of driving experience or an equivalent combination of education and experience.
Must be able to follow written and oral instructions, demonstrate verbal and written communication ability, and possess strong customer service skills.
Must be proficient in the operation of a van/bus and various vehicular components.
Must hold a valid Driver's License with no moving violations within the past three (3) years and be certified in CPR/First Aide.
All employees are expected to uphold our ARISE values-Accountability, Respect, Innovation, Stewardship, and Excellence-guiding our behavior, decisions, and service to others with purpose and integrity.

Responsibilities

Serve as the Transportation Coordinator and schedule all transportation needs.
Review monthly calendar of trips and ensure all necessary information is documented (including location address, driver, and other important information).
Receive and schedule inquiries and appointments via email, website, or phone requests.
Respond and confirm all transportation requests in writing (if possible) with residents and staff.
Verify attendees via confirmation (1 day before trip) at departure from IKF and destination back to IKF.
Contact drivers as needed and assign trips.
Serve as front desk support, run errands, assist in community events, or perform other duties as assigned when not transporting residents.
Transport residents to specified locations safely and efficiently while complying with all traffic regulations.
Assist passengers on and off the vehicle; aid with packages and operate wheelchair lifts as necessary.
Report all incidents and accidents immediately and complete documentation per procedure.
Maintain accurate trip logs of fuel and mileage used per trip.
Regulate temperatures and lighting within vehicles for passenger comfort.
Serve as a chaperone for passengers during trips as requested.
Pick up and drop off residents for mealtimes according to assigned schedules.
Maintain vehicles in a clean and safe state.
Ensure proper operation of lights, signals, wipers, and other equipment.
Report maintenance issues immediately and assist with vehicle servicing.
Refuel when the tank is one-half full and clean the vehicle after each trip.
Conduct a visual check of the vehicle prior to each trip.
Maintain professionalism and discretion when representing Ingleside. Protect resident confidentiality at all times. Demonstrate courteous and cooperative behavior with residents, families, co-workers, and supervisors. Follow all policies and procedures, maintain positive relationships, and communicate with tact and diplomacy.
Participate in in-services, projects, or committees as time permits. Maintain all certifications necessary for employment. Demonstrate flexibility, open-mindedness, and versatility in adjusting to changing environments and requirements. Commit to continually improving skills through participation in educational opportunities and maintain knowledge of federal, state, and other applicable regulations.
Accountability - Takes responsibility for actions, honors commitments, and upholds high standards of conduct.
Respect - Demonstrates empathy, professionalism, and genuine appreciation for the dignity and diversity of others.
Innovation - Embraces new ideas, technologies, and ways of working to support continuous improvement.
Stewardship - Uses resources wisely and ethically for the benefit of the organization and its stakeholders.
Excellence - Strives to exceed expectations through quality, attention to detail, and teamwork.
Comply with Ingleside at King Farm's established safety rules and practices. Follow all applicable safety policies and procedures. Report any potential safety hazards or injuries immediately to a supervisor. Assist residents, visitors, or employees during emergencies and follow proper procedures.