Transportation Clerk

ACV Auctions•Hutto, TX

43d

About The Position

The Transportation Clerk facilitates and manages the transportation of buyer and seller vehicles to and from auction sites and other areas as assigned. This role will coordinate vehicle transportation, manage documentation, and support the overall logistics operations. The Transportation Clerk will work closely with drivers, staff, and external transport vendors to ensure the timely and accurate delivery of vehicles.

Requirements

Ability to read, write, speak and understand English.
Proven experience in fleet management, lease administration, or a similar role.
Demonstrated organizational and multitasking skills, with the ability to prioritize and meet deadlines.
Attention to detail and accuracy in maintaining records and documentation.
Computer software and applications experience, including CRMs, MS Office Suite (particularly Excel), and database management.
Effective communication skills, both verbal and written, with the ability to interact professionally with clients, vendors, and internal stakeholders.
Basic knowledge of automotive terminology and vehicle condition assessment.
Familiarity with relevant regulations and compliance standards in fleet management or lease administration.
Ability to work independently as well as collaboratively in a team environment.
Must be able to work in traditional office conditions, including sitting for extended periods of time.
Able to lift, push, pull, or move items weighing up to 25 lbs. for various needs, including maintaining traditional office equipment such as printers, fax machines, copiers, and computers.

Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience.
Coordinate the transportation of vehicles from and to the auto auction lot, ensuring efficient and timely movement.
Maintain accurate records of vehicle movements, including check-in, check-out, and transfer details.
Communicate with drivers, auction staff, and transport vendors to schedule and confirm vehicle pick-ups and deliveries.
Prepare vehicle documentation, such as titles, registration forms, and condition reports.
Inspect vehicles upon arrival to verify accuracy and completeness of information.
Verify and update vehicle information in associated databases or systems.
Ensure compliance with regulatory requirements and company policies related to vehicle transportation.
Resolve transportation-related issues and address any discrepancies or delays promptly.
Assist in coordinating logistics for special events or auctions.
Provide administrative support to the transportation department, including data entry, filing, and record keeping.
Perform auction-related administrative functions, including reception, payment collection, customer service, and inbound phone calls.
Collaborate with other departments, such as customer service and operations, to ensure smooth workflow and customer satisfaction.
Perform additional duties as assigned.