Transportation Claims Advocate

Hub International InsuranceDenver, CO
Remote

About The Position

We are seeking a dynamic and highly motivated Claims Advocate to join our remote team of Insurance Claims professionals. The Advocate will provide insurance claims consulting services to our clients and assist in resolving any coverage interpretation disputes. HUB International is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. At HUB, we are a team of entrepreneurs, empowering clients by protecting businesses and individuals in local communities and helping them evaluate risks and develop tailored solutions. We also believe in empowering our employees, offering resources in technology and industry expertise while maintaining the local flavor of our offices. With over 19,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to industry-leading success in mergers and acquisitions. HUB invests in the future of its employees, providing continuous opportunities for growth and development. The entrepreneurial culture fosters an environment that empowers people to make the best decisions for customers and the organization, focusing on expanding industry knowledge. The company is committed to providing competitive and flexible benefits options that evolve with employee needs, offering a diverse, challenging work environment with financial security and career satisfaction. The ideal candidate is seeking a progressive work environment, has a desire to help others, possesses an entrepreneurial spirit, is focused on learning and development, is a self-starter, and believes in integrity and building relationships.

Requirements

  • 5+ years of relevant experience claims adjusting or a transportation-related role at an insurance carrier or brokerage
  • Excellent oral and written communication skills
  • Proficiency with the Microsoft Office Suite
  • 2+ years of experience in handling claims (Physical Damage, Auto Liability, Cargo)
  • Well organized, self-motivated, willingness to learn, attention to detail and analytical

Nice To Haves

  • Experience with Epic
  • CPCU/AIC/TRIP or related insurance courses
  • Transportation (Trucking) Claims Background
  • Adjusters &/or Brokers license

Responsibilities

  • Communicate with high profile clients and account producers on transportation related claims situations
  • Review policy language to determine coverage
  • Initiate/submit claim report to appropriate insurance carrier
  • Meet with clients to discuss reserve adequacy and proper claims handling of insurance carrier
  • Provide and support clients with claims solutions specific to their business operations
  • Interact with HUB Risk Services to assist clients in managing their potential exposures and risks associated with their specific operations
  • Initiate/Coordinate and conduct Claim Review meetings with client, multiple insurance carriers &/or TPAs
  • Assist account producers/account managers with marketing and sales of claims management services to prospective new accounts
  • Communicate and strategize with insureds, carriers, TPAs, adjusters, attorneys’ etc. on claim resolution
  • Ability to read lawsuit petitions, leases and contracts for the purpose of determining proper handling of claim as well as liability and/or insurable interest, indemnification and hold harmless potential
  • Maintain diary of files in HUB claims management system for follow-up and document all follow-ups in the database
  • Create and maintain claim trending and loss analysis reports for Client Claim Review Meetings
  • Navigate various carrier databases
  • Review carrier coverage position letters and, as appropriate, create correspondence advocating coverage on behalf of HUB client
  • Ability to present at RFPs, client presentations and Webinars
  • Travel out of state if necessary
  • Perform other specific duties as assigned

Benefits

  • Comprehensive benefit and total compensation packages
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • FSA (Flexible Spending Account)
  • HSA (Health Savings Account)
  • 401(k) accounts
  • Paid-time-off benefits such as vacation, sick, and personal days
  • Eligible bonuses
  • Equity
  • Commissions for some positions
  • Continuous opportunities for growth and development

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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