Transportation Billing and Settlement Specialist

Midwest Refrigerated Milwaukee, Inc.•Milwaukee, WI

14h•Onsite

About The Position

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, they operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. They operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting and fulfillment needs. They work with household names in the food industry. This position is referred to internally as 'Center of Excellence Specialist.' The Center of Excellence is responsible for the accurate, timely and efficient processing of transactions in support of their operating businesses. The team specifically focuses on Invoicing, Settlements, Payroll, Collections and related data and process management. The COE Specialist is responsible for developing, executing and optimizing processes in support of these functions. Midwest Refrigerated Services is driven by their Midwest Values of Modesty, Integrity, Dependability, Work Ethic, Efficiency, Safety, and Trust, which all employees are expected to exemplify.

Requirements

Ability to communicate with employees, contractors, managers, and customers via email, telephone or in person.
Ability to solve practical problems.
Competent in using Microsoft Office Suite.
Demonstrate a high attention to details and being able to meet strict deadlines.
Be able to work with a team, capable of influencing others and communicating across business units.
Well organized and process orientated.
Must have strong communication, and customer service skills
High attention to detail.

Nice To Haves

Preference of at least 2 – 3 years of experience in administrative functions.

Responsibilities

Responsible for customer invoicing with understanding multiple rating methods.
Audit invoices for accuracy prior to sending to customers for payment. Ensuring that all documents are included per customer requirements.
Communicate with Customers on past due invoices and discrepancies.
Updating customer profiles as needed with contact information and invoicing requirements.
Follow detailed Standard Operating Procedures
Understanding root cause errors and recommending process changes to improve accuracy, timeliness, and efficiency of assigned tasks
Processing and approving driver and carrier settlements timely and accurately.
Audit settlements before processing to ensure accuracy prior posting.