Transportation Associate

Mass General Brigham•Somerville, MA

21h•Onsite

About The Position

Mass General Brigham Incorporated is a not-for-profit organization that relies on a diverse range of professionals to advance its mission of supporting patient care, research, teaching, and community service, striving to provide exceptional care. The organization believes in high-performing teams driving groundbreaking medical discoveries and invites applicants to join its community. The Transportation Associate role is responsible for the safe, efficient, and courteous transportation of patients within the hospital premises, ensuring their comfort and safety while moving them to and from various departments.

Requirements

High School Diploma or Equivalent required
Experience driving a small truck or box truck required
NO CDL license is required
Class D Passenger Vehicle Driver's License [State License]
Ability to handle patients with care, demonstrating empathy and patience.
Strong communication and interpersonal skills.
Ability to work effectively in a team and in a fast-paced environment.
Basic knowledge of medical terminology and hospital procedures.
Ability to lift and maneuver patients and equipment safely.
Candidates will need to obtain a medical card through Occupational Health upon hire
Subject to random drug and alcohol testing

Nice To Haves

Experience in a healthcare or customer service role 1-2 years preferred

Responsibilities

Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations.
Assist patients with boarding and disembarking as needed, ensuring comfort and safety throughout the process.
Interact with patients and their families in a compassionate and professional manner.
Address patient concerns or needs promptly and respectfully.
Communicate effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs.
Report any changes in the patient's condition or concerns to the appropriate medical personnel.