Transportation Account Specialist
Aston Carter•Tempe, AZ
•$22 - $23•Onsite
About The Position
This role focuses on enhancing the shipper experience for vendors and sellers engaged with inbound transportation. You will play a crucial part in driving innovation and improving shipper performance metrics through direct interaction with shippers.
Requirements
- Account Management/Customer Service experience, with a tangible product (not IT or Finance)
- Proficiency in Excel.
- Problem-solving skills, particularly in logistics, transportation, intermodal, and supply chain.
- Strong relationship-building and organizational skills.
- Effective communication skills.
- Experience in logistics, supply chain, or related industries.
- Basic data analytical skills.
- Experience in writing process improvement proposals.
- Entry-level knowledge of MS Excel.
- Interpersonal and customer service skills.
Responsibilities
- Monitor, verify, and present data daily.
- Overcome transportation disruptions and other barriers in real-time.
- Identify root causes of transportation defects.
- Maintain daily logs on assigned shippers.
- Lead weekly calls with assigned shippers.
- Conduct Daily Business Review Stand-up calls.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
