Transplant Program Outreach Liaison,FT,Days

Prisma Health•Greenville, SC

46d•Onsite

About The Position

Responsible for actively maintaining current network market share and expanding new network opportunities for the Transplant Center throughout South Carolina and the Southeast Region. Single point of contact for all elements associated with new patient referrals for transplant evaluation and HBP surgery management. Provides information, education, and support to Prisma Health physician providers, the program's network of referring providers and patients. Acts as the single point of contact for new and existing transplants and referring physicians/clinicians. Represents the Prisma Health Transplant Center physicians and all other physicians, and provides direct support to clinician contact, promoting tighter integration of outpatient transplant, and HBP patient follow-up. Implements systems to recruit new patients and providers, improve patient selection, review outcomes, provide early and accurate feedback to referring clinicians. Tracks performance data and conducts regular site visits to review results with physicians and staff; helps to create, implement, and follow-up on action plans to further improve patient outcomes.

Requirements

Bachelor's degree in Healthcare Administration, Business, Finance, or related field of study.
Three (3) years of related healthcare experience.

Nice To Haves

Experience in transplant field or community outreach preferred.
Experience in marketing preferred.

Responsibilities

Maintains detailed current and clinical knowledge of patient populations for transplant and HBP plan of care.
Facilitates cooperative and collaborative relationships among the various disciplines and departments to ensure effective quality patient care delivery.
Focus on maintaining current referral sources and building new relationships.
Provide frequent feedback to referring clinicians about the status of their patients within our program.
Track referrals/volumes and network relationships.
Provide on-site information and training sessions for physicians/clinicians and office staff to further enhance success in transplant patients.
Oversight of Referral Reporting - track and organize incoming reports from Referral sites and Prisma Health.
Disseminate information to Physicians, Program Leadership, and staff and ensure understanding of results through regular meetings and dialogue.
Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to the working group's achievement of goals, and to help foster a positive work environment.
Utilizes tools developed to monitor performance.
Performs other duties as assigned.