Transit Security Officer (2nd Shift)

Hampton Roads Transit•Norfolk, VA

5d•$29

About The Position

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment. . Hourly Wage Minimum: $28.62 Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.) Duties include: The prevention of crimes and security incidents at HRT facilities, properties or aboard transit vehicles and vessels. The protection of HRT assets or personnel as well as patrons in the transit environment. Close coordination with local law enforcement and emergency services in response to security or safety incidents. Responding to and remediating active security incidents or other emergencies and ensuring continuity of transit operations. Performing other duties as assigned by Security Services department management. Other Duties May Include: Assure that all security issues are properly documented in daily log or other report. Assist in any security related issues as identified or directed. Enforce HRT policies and procedures for personnel in the transit environment. Perform proactive patrols of facilities or other HRT assets on foot or from a vehicle. Monitor video surveillance systems and card access control systems. Use telecommunications tools to communicate with HRT personnel or emergency services. Conduct investigations or other special assignments to address security concerns. Carry a weapon for de-escalation and defensive purposes. Prevent unauthorized access to HRT sites or services. Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures. All other related duties as assigned.

Requirements

Knowledge of security operations, safety practices in a business environment and enforcement procedures.
Ability to communicate effectively both orally and in writing with staff and the public, to understand and follow standard operating procedures, to perform duties in a professional manner and appearance, to write and investigate required reports; to make independent and good judgment decisions within proper policy and procedures.
Knowledge and understanding of state, local and federal criminal statutes affecting security work of Hampton Roads Transit.
Understanding of alarm, access control and surveillance systems in HRT facilities.
Skilled and certified in the use of a firearm and other defensive weapons as applicable.
Ability to work under pressure and otherwise stressful situations.
Skilled in the use of miscellaneous computer applications (e.g., word processing, excel).
Skilled in de-escalation techniques and incident management.
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
Basic problem-solving skills associated with software applications used is expected.
Software usage relevant to job duties will be evaluated.
Current certification as an Armed Security Officer through the Virginia Department of Criminal Justice Services (DCJS), or the ability to obtain this certification in 60 days of start-date.
Current Firearms Endorsement registration, or the ability to obtain this certification in 60 days of start-date.
Two (2) years of law enforcement experience or five (5) years as a professional armed security officer
Must be at least 21 years of age.
Military experience in security related assignment accepted in lieu of private security or law enforcement, with honorable discharge.
Possess a valid driver’s license.
Acquire a Virginia Driver’s License within 60 days after the date of hire (in instances when an out of state license is not the applicant’s current state of residence.
Possession of a current Armed Security Officer DCJS Registration Card and Firearms Endorsement (or ability to obtain within 60 days of start-date).

Nice To Haves

Two-Year or Four-Year degree in Criminal Justice or related field preferred.
Public Transportation Security experience preferred.

Responsibilities

The prevention of crimes and security incidents at HRT facilities, properties or aboard transit vehicles and vessels.
The protection of HRT assets or personnel as well as patrons in the transit environment.
Close coordination with local law enforcement and emergency services in response to security or safety incidents.
Responding to and remediating active security incidents or other emergencies and ensuring continuity of transit operations.
Assure that all security issues are properly documented in daily log or other report.
Assist in any security related issues as identified or directed.
Enforce HRT policies and procedures for personnel in the transit environment.
Perform proactive patrols of facilities or other HRT assets on foot or from a vehicle.
Monitor video surveillance systems and card access control systems.
Use telecommunications tools to communicate with HRT personnel or emergency services.
Conduct investigations or other special assignments to address security concerns.
Carry a weapon for de-escalation and defensive purposes.
Prevent unauthorized access to HRT sites or services.
Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
All other related duties as assigned.