Transformation Office Lead

Humana Inc.•Washington, DC

56d•Hybrid

About The Position

Humana's Transformation Office team is a high-performing team that works closely with senior leaders to help chart the course for the company's future. Transformation is critical to our core strategy: delivering great healthcare to seniors, providing a differentiated healthcare experience, and growing our reach and impact with members and patients. As a member of the Transformation team, you will support the complex and coordinated effort required to execute the enterprise strategy: accelerating our long-term vision by identifying opportunities, designing solutions, and implementing initiatives to fundamentally change the member, patient, provider, and associate experiences. The Transformation team is modeled after top-tier management consultancies. Team members work on fast-paced and high-visibility projects aligned with the enterprise's most important Transformation topics. Every day in the role is different, but activities often include developing industry analysis, building high-level financial/business models, conducting informational interviews, managing complex projects with numerous stakeholders, and synthesizing recommendations into executive-level deliverables that drive real-world results. Work assignments require a combination of strategic thinking, quantitative analysis, workstream management, cross-team collaboration, and storytelling. Team members can align with one of the enterprise's lines of business, supporting functions, or key Transformation capabilities to become a trusted thought partner for the Transformation agenda.

Requirements

Bachelor's degree with 5+ years of consulting, strategy, or corporate experience; Master's degree with 2+ years' experience; OR equivalent experience
Experience developing business recommendations using structured hypothesis-based problem solving
Delivery of complex or cross-functional workstreams, with ability to influence executive leaders to action
Strong business acumen and experience using data analysis and interpretation to inform decision making
Exposure to technology-driven solutions, especially in healthcare environments
Creation and delivery of executive-level written and oral communications
Demonstrated work ethic, detail orientation, and commitment to excellence
Flexibility and adaptability in ambiguous, fast paced, and changing environments
Commitment to personal and professional accountability and development

Nice To Haves

Experience supporting strategy, design, or implementation sprints within an organizational Transformation
Payor/provider experience, including product design, quality programs, risk adjustment, population health, member / patient engagement, value-based care, or care management
Successful implementation of strategy or change management initiatives
Provider partnership programs including contracting strategy or performance management with health systems, hospitals, physicians and specialty care providers
Exposure to AI technologies, such as machine learning, natural language processing, and data analytics, used to address complex business challenges
Leadership of small teams or workstreams
MBA, MPH, or other advanced degree(s)

Responsibilities

Leads execution of one complex workstream (or multiple, less complex workstreams) with limited oversight
Develops initiative-level workplans and manages outcome-based delivery
Solves problems creatively: produces strategies and executes against specific deliverables independently
Generates data-based insights and action plans
Creates compelling executive-level written communication
Establishes trust-based relationships with business; seen as an emerging expert in specific focus areas
Contributes to a positive and collaborative working and learning environment

Benefits

Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume