Transformation Manager

Ford • Dearborn, MI

23h • Hybrid

About The Position

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
In this position...
Working within the FCNA Transformation Office, the Transformation Manager is responsible for orchestrating complex, interdependent workstreams and Agile Release Trains (ARTs) to deliver enterprise transformation objectives.
This role operates at the program level, ensuring alignment across business, product and technology teams, driving execution against the Transformation Milestone Plan (TMP) and enabling delivery of Program Increment (PI) objectives and key business outcomes.
The ideal candidate brings strong experience within the Scaled Agile Framework (SAFe), with a preference for individuals who have previously served as a Release Train Engineer (RTE) and/or Scrum Master and have progressed into program or transformation leadership roles.

Requirements

• 3 + years proven experience leading large-scale, complex programs with multiple interdependent workstreams and/or Agile Release Trains (ARTs).
• Strong experience operating within a Scaled Agile Framework (SAFe) environment, with the ability to translate Agile execution into program-level outcomes and insights.
• Preferred experience as a Release Train Engineer (RTE) and/or Scrum Master, with demonstrated progression into program or transformation leadership roles.
• Demonstrated ability to operate effectively at both program and executive levels, including governance, reporting, and stakeholder alignment.
• Expertise in dependency management, integrated planning, and risk/issue mitigation across complex, matrixed environments.
• Strong communication skills, with the ability to synthesize complex information into clear, executive-ready messaging.
• Proven ability to drive accountability and results across teams without direct authority.
• Experience with Agile and project management tools (e.g., Jira, Confluence, MS Project).

Nice To Haves

• SAFe certification (e.g., RTE, Scrum Master, SAFe Agilist) preferred.
• Preferred experience building and maintaining Power BI and Jira dashboards, with the ability to translate delivery data into actionable insights and executive-level reporting.

Responsibilities

• Program Integration and Alignment: Orchestrate delivery across multiple workstreams and ARTs, ensuring alignment to enterprise transformation priorities and sequencing of key deliverables.
• Execution Oversight and Outcome Delivery: Monitor and drive execution against program milestones and PI objectives, ensuring delivery is on time, within scope, and aligned to expected business outcomes.
• Cross-Workstream and Cross-ART Dependency Management: Identify, manage, and resolve interdependencies, risks, issues and constraints across workstreams and ARTs, escalating as needed to maintain program momentum.
• Executive Reporting and Insights: Develop and own rollup reporting and performance scorecards, translating complex delivery data into clear, concise, and actionable insights for senior leadership.
• Stakeholder Leadership and Communication: Serve as a key liaison between Workstream DRIs/Project Managers, Release Train Engineers (RTEs), Program Leadership, and Transformation Office functions (Governance, Organizational Change Management), ensuring alignment and effective decision-making.
• Governance and Execution Discipline: Reinforce consistent program governance and execution standards, leveraging SAFe constructs (e.g., PI objectives, milestones) to enable alignment and transparency.
• Continuous Improvement: Identify systemic delivery challenges and drive improvements across workstreams and ARTs to enhance execution effectiveness and program outcomes.
• Collaboration and Teaming: Partner with peer Transformation Managers to manage cross-program dependencies and provide support as needed, fostering a collaborative, high-performing environment.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees