Transfer Student Enrollment Counselor

University of the Cumberlands•Williamsburg, KY

11h•Onsite

About The Position

Get Set for Cumberlands! Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service. CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites. The Transfer Student Enrollment Counselor at University of the Cumberlands will perform a range of duties to meet the undergraduate main campus program needs. This position’s primary responsibility will be to assist transfer students in the admissions process, conduct campus recruitment events, build relationships with local community colleges and communicate effectively with students. In addition to interpersonal communication skills and proficiency in public speaking, this position also requires flexibility and critical thinking skills. The Transfer Student Enrollment Counselor will be expected to manage their own recruitment assignment and will serve as a liaison between the student’s previous institution and University of the Cumberlands. Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a “life-more-abundant.”

Requirements

Valid driver’s license
Bachelor's degree required
Must possess good people skills and the ability to communicate in all mediums including phone calls, presentations, email, text, social media, written correspondence, and face to face communication
Proficient in computer literacy and knowledgeable of Microsoft Office
Must show initiative, adaptability, resourcefulness and dependability
Ability to work a flexible schedule, as office hours and work times are often based on student needs.
Will require some weekend work, as well as daytime and overnight travel

Nice To Haves

Customer service experience is preferred

Responsibilities

Manages admission process including inquiries, applications, correspondence, collection of documents and discussing transcript evaluations.
Responsible for the management of the transfer student population including the planning of travel logistics, making reservations for accommodations, scheduling one-on-one meetings, college fairs or other recruitment events, and submitting detailed expense reports
Communicate effectively with applicants in a timely manner
Provide thorough knowledge of the University, academic departments, programs, curricula, methods of program delivery, and expectations
Provide prompt and efficient customer service
Learn and execute new information and data processes that are required to meet needs of the department
Discuss financial aid with prospective students
Use of Slate CRM and other software that will aid in recruitment and communication to students
Assist with Summer Orientation events and other events on campus
Performs other duties as assigned