The Mailroom Associate is responsible for pre-adjudicating documents, capturing data, and ensuring accuracy through correction and validation as required. Performs batching procedures and feeds all documents into the Opex scanning equipment. Researches and analyzes issues and ensures sufficient information is available to make decisions on next steps. Completes assignments using multiple source documents to verify data or use additional information to do the work. Follows up on pending documents involving analysis. Responsible for preventive maintenance of the scan room equipment. Reports any maintenance issues to supervisor. Rebuild and reprocess rejected transactions. Performs other duties as assigned. Complies with all policies and standards. Those successful in this role: Have experience working in a similar role. Pays attention to details and accuracy. Experience using PC's and computer software Experience with Opex or other scan room equipment is a plus
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees