Transaction Processing Supervisor

Conduent • Sandy, UT

1d • $42,427 - $55,100 • Onsite

About The Position

The Transaction Processing Supervisor oversees daily operational activities and leads a team responsible for processing high-volume, time-sensitive transactions. This role is accountable for team performance, staff development, and operational excellence while ensuring quality, productivity, and compliance standards are consistently met.

Requirements

• Minimum of one year of supervisory and/or management experience.
• Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and SharePoint.
• Ability to work independently with minimal supervision and exercise sound judgment.
• High school diploma.
• Ability to successfully pass a background check, drug screening, and obtain a Public Trust Security Clearance.
• U.S. citizenship.

Nice To Haves

• Experience working in a mailroom or warehouse environment.

Responsibilities

• Directly supervise and manage team members, including hiring, disciplinary actions, and employee terminations in accordance with company policy.
• Monitor and analyze performance metrics such as productivity, quality, accuracy, and attendance; provide ongoing coaching and development to drive continuous improvement.
• Conduct and manage performance improvement plans (PIPs) and employee evaluations.
• Lead, motivate, and support team members in achieving daily, monthly, and long-term individual and team goals.
• Use strong operational knowledge and problem-solving skills to address workflow challenges and resolve escalated issues.
• Supervise and coordinate daily tasks within complex business operations, technical support, or production environments.
• Maintain accountability for functional, operational, and/or program-level performance and outcomes.
• Ensure compliance with organizational policies, security requirements, and procedural standards.

Benefits

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED