Training Specialist - Remote

US Anesthesia Partners, Inc.
1d$18 - $29Remote

About The Position

We are looking for a training specialist to help support our RCM staff by leading training sessions or developing curriculum to support team members in their roles. The Revenue Cycle Management (RCM) Training Specialist will be responsible for conducting training sessions for the RCM department which includes, but is not limited to Accounts Receivable, Registration, Cash Management, Customer Service, as well as New Hire Onboarding/Training. The RCM Training Specialist will conduct training for administrative functions and utilization of system applications such as athenaIDX, Outlook, Microsoft Teams, etc., and assist with specific process improvement initiatives within the RCM department that will drive both system and personnel efficiency. This role works closely with the Quality Assurance (QA) and RCM operational teams to identify areas of opportunity. At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. The base pay estimate for this role is $18.17 - $29.04 hourly. The final offer will depend on the skills, experience, and qualifications of the selected candidate. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for a quarterly bonus. Bonuses are not guaranteed and are awarded based on company and individual performance.

Requirements

  • Healthcare industry experience preferred. Ideal candidate will have experience with professional physician practices in an independent or hospital setting.
  • AthenaIDX (formerly known as Centricity Business) experience preferred.
  • Knowledge of RCM for physician practices preferred.
  • One to three years of individual and team training experience. This experience can be replaced by relevant healthcare industry experience.
  • Basic knowledge of Windows, Power Point, Word and Teams or similar programs required.
  • This position requires the ability to appropriately and effectively communicate and maintain the integrity of sensitive, detailed information pertaining to employee’s training.
  • Leadership skills to effectively direct trainees and other department professionals while in a training class environment and ability to properly evaluate comprehension and application of subject material.
  • This position requires initiative, motivation, creativity, and ability to understand many areas of expertise.
  • The training area is one of constant change. This position must be able to react positively to these developments and help lead the way forward to include new developments in training targeted to both new and existing employees.
  • Ability to communicate professionally with all levels of management.
  • Excellent written or oral communication skills are necessary to produce and deliver quality training programs.
  • Basic utilization of Microsoft Word, PowerPoint, Outlook, and Teams.
  • Some travel may be required.
  • Occasional Standing
  • Occasional Walking
  • Frequent Sitting
  • Frequent hand, finger movement
  • Use office equipment (in office or remote)
  • Communicate verbally and in writing

Responsibilities

  • Assists with the maintenance of course curriculum for all RCM functions including but not limited to Accounts Receivable, Billing, Cash Management, Customer Service, Payer Contract Management etc.
  • Collaborates with Education & Development (E&D) Manager to implement measures to ensure the effectiveness of training courses and curriculum.
  • Participates in and conducts company training programs.
  • Completes administrative tasks in support of the Education and Development team such as scheduling training sessions, distributing reference materials, and maintaining documentation systems.
  • Works with the leadership team and other senior staff to address specific training needs.
  • Assists in organized and effective roll out of new systems, processes, or system updates.
  • Other duties as assigned by management.
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