Training Specialist

One to One Health•Chattanooga, TN

33d

About The Position

The TextCare Training Specialist is dedicated to helping our new TextCare team members become independently successful as quickly as possible. Responsible for manage the cohesive onboarding process and training for new care team members through their first 90 days of employment. You will create and disseminate the training schedule. You will shepherd them through the process, delivering a portion of the training yourself while also ensuring that they receive training from subject matter experts. You will manage some administrative tasks (e.g., travel logistics for training and ordering appropriate equipment) and will be expected to update ongoing training workflows, including structure, cadence, channel, and tracking

Requirements

Exceptional organizational skills and attention to detail
Clear, confident communication skills
Excellent conflict resolution skills
Able to work cohesively as a team.
Comfort leading training sessions and engaging an individual or group
A proactive, problem-solving mindset
Experience in a fast-paced, multi-stakeholder environment
Ability to adapt to change easily and multi task.
Able to challenges conventional thinking to drive improvement
Able to work outside of traditional business hours on occasion.
Strong sense of professionalism.
Proficiency in relevant software and technology systems.
Ability to read, write, and communicate the English language.
Ability to effectively communicate both orally and in writing
Ability to follow written or verbal step-by-step instructions
Ability to concentrate, think, and learn
Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push and pull
Previous experience managing training and development program required.

Nice To Haves

Bachelors in I.O., Human Resource Management, Business Administration, or a related field preferred.
Previous experience in healthcare preferred.

Responsibilities

Manage a seamless training experience for all new hires and existing staff.
Along with Clinical Training Specialist, support a cohesive onboard experience leaning on One to One Health’s culture, mission, and values.
Own the onboarding process from offer acceptance through the first 90 days, ensuring new hires are set up for success.
Build, maintain, and share training schedules, coordinating sessions with subject matter experts and delivering portions of training yourself.
Manage logistics such as travel arrangements, equipment orders, and system access for new hires.
Track progress for each onboarding cohort, adjusting training cadence and materials as needed.
Refine training workflows over time, including structure, content, delivery channels, and tracking methods.
Collaborate with hiring manager on employee success and opportunities at each milestone.
Partner with operations leadership and People department to identify gaps in the the onboarding experience.
Generates innovative ideas and approaches to TextCare training program..
Alerts management and HR of any new hire or annual training that have not been completed for appropriate follow up or disciplinary action.
Manages training campaigns for TextCare staff members.
Collaborates with Clinical Training Specialist and People department on training gaps and opportunities org wide.
Participates in New Hire meet and greets weekly.