Training Specialist

Girl Scouts of Colorado•Front Range, CO

29d•$23 - $26•Hybrid

About The Position

Training Specialists are responsible for coordinating the delivery of in-person and live online training for Girl Scouts of Colorado volunteers. Training Specialists administer all aspects of the volunteer training program, including coordinating volunteer trainers, managing organization for in-person volunteer trainings and training webinars, and supporting the maintenance of the volunteer training curriculum.

Requirements

No formal education requirements
Minimum of two years’ experience in event management or training or in a related field such as project management, program delivery, or volunteer management required.
Strong planning and organizational skills are required, including proven success in event planning or event coordination.
Experience working with colleagues in graphic design, sales, marketing, and communication specialties.
Elevated level of interpersonal skills, strong verbal, and written communication skills.
Strong verbal and written communication skills demonstrated through: o Ability to read, analyze, and interpret relevant publications, policies, and procedures. o Ability to draft reports. o Ability to effectively present information and respond to questions from groups of managers, volunteers, and the public.
Excellent organizational skills
Effective communication skills including verbal and written presentation.
Night and weekend availability is required.
Ability to work in a team environment with other departments.
Ability to multi-task, prioritize, and assist other staff with these efforts.
Must be able to pass a criminal background check acceptable to GSCO standards.
Access to registered transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company standards.

Nice To Haves

Training in adult learning and group facilitation preferred
Experience developing programs, training, and curriculum for adult learning audiences is desired.
Volunteer management experience is desired.
Knowledge of Girl Scout program desired.
Bilingual and bicultural skills desired yet not required.

Responsibilities

Manages volunteer training schedule for live training sessions (both online and in-person).
Manages all event coordination for in-person trainings including but not limited to: o Securing event locations o Scheduling volunteer trainers or facilitating trainings as needed o Preparing training kits or materials o Preparing event registration information to submit to registration team o Managing and distributing training rosters o Tracking and reporting on training completion and engagement
Prepares messaging and contributes to marketing efforts to drive volunteer engagement with training and development opportunities in coordination with Membership and Marketing and Communications teams.
Provides timely communication to customer inquiries about volunteer training
Schedules and coordinates team of volunteer trainers, including recruitment, onboarding, and coaching, to deliver robust training and development opportunities to all Girl Scouts of Colorado volunteers
Coordinates volunteer recognition for volunteer trainers
Supports the maintenance of volunteer training curriculum, including: o Gathering feedback from volunteer trainers and training participants to inform needed adjustments, future courses, and current volunteer support needs o Reviewing training curriculum for necessary program or policy updates on a quarterly basis o Developing training outlines for in-person and online trainings including both foundational and enrichment trainings
Performs other duties as assigned.
Collaborate extensively with the other members of the volunteer success team to ensure volunteer training needs are being fulfilled and to drive volunteer participation in training and development opportunities.
Collaborate with other members of the volunteer success team to ensure consistent delivery of the council volunteer success methodology including conflict interventions, volunteer training, and retention strategies.
Collaborate with the customer care and volunteer administration teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.