Training Specialist!

TaggNGo•Lehi, UT

48d•$55,000 - $65,000•Hybrid

About The Position

Join Our Team as a Training Specialist! At Tagg-N-Go Car Wash, we believe our people are our greatest asset. The Training Team is at the heart of developing, growing, and inspiring our employees—both in-office and out in the field across Utah, Nevada, and Idaho. As a Training Specialist, you’ll create engaging learning experiences, coach leaders, and help team members reach their full potential. Be part of a team where your impact goes beyond just the job—it fosters growth, success, and a positive workplace culture. We’re a people-focused business that happens to manage car washes, and together, we make every day shine. Ready to take the lead? Let’s do this! We offer a competitive salary starting at $55,000 per year, with the potential for higher compensation based on experience and qualifications. A Day in the Life As a Training Specialist, no two days are the same. You’ll: Deliver hands-on coaching and training for Assistant Site Managers and Site Managers, reinforcing safety, guest experience, tunnel operations, sales, and software usage. Design, organize, and facilitate onboarding, orientation, and skills development for all employees. Observe performance, identify training gaps, and adapt programs to ensure consistency and excellence across all locations. Build confidence and competence through encouragement, repetition, and clear expectations. Create, maintain, and improve training materials, SOPs, job aids, and LMS content. Continuously enhance training through feedback, surveys, observation, and collaboration with Operations, HR, Guest Support, and Maintenance. Document best practices, identify trends, and turn lessons learned into scalable, company-wide solutions. Support sites during launches, transitions, acquisitions, and periods of change, including new programs, tools, and leadership development pathways. You’re someone who: Loves teaching, coaching, and helping others succeed Explains complex processes in a clear, calm, and approachable way. Gives feedback, asks questions, and holds standards Thrives in both structured systems and real-world chaos Leads with empathy, patience, and accountability Observes, learns, and constantly looks for ways to improve Balances support with driving consistency and expectations You don’t just know the process—you understand people.

Requirements

1–3 years’ experience leading training or learning programs, or proven record of developing teams in operational roles
Strong verbal, written, and facilitation skills
Ability to evaluate, research, and implement effective learning solutions
Comfortable working independently while staying organized, detail-oriented, and reliable
Skilled in Google Suite; familiarity with LMS and training software a plus
Tech-comfortable (software tools, basic troubleshooting)
Adaptable, solution-focused, and willing to travel up to 50% of the time
Energetic, approachable, and passionate about helping others grow
Prolonged periods of sitting, standing, walking, and hands-on training
Ability to lift up to 25 pounds
Comfortable working outdoors in varying weather conditions
Hands-on role alongside managers and attendants, including tunnel support, trench cleaning, and on-site coaching

Nice To Haves

Skilled in Google Suite; familiarity with LMS and training software a plus

Responsibilities

Deliver hands-on coaching and training for Assistant Site Managers and Site Managers, reinforcing safety, guest experience, tunnel operations, sales, and software usage.
Design, organize, and facilitate onboarding, orientation, and skills development for all employees.
Observe performance, identify training gaps, and adapt programs to ensure consistency and excellence across all locations.
Build confidence and competence through encouragement, repetition, and clear expectations.
Create, maintain, and improve training materials, SOPs, job aids, and LMS content.
Continuously enhance training through feedback, surveys, observation, and collaboration with Operations, HR, Guest Support, and Maintenance.
Document best practices, identify trends, and turn lessons learned into scalable, company-wide solutions.
Support sites during launches, transitions, acquisitions, and periods of change, including new programs, tools, and leadership development pathways.