Training Specialist

Chubb External • Whitehouse Station, NJ

2d

About The Position

This role will lead the division’s efforts to coordinate training for Sales & Distribution new hires and provide various levels of ongoing sales support and training to existing staff. This individual will draw on their experience as a successful field sales practitioner along with their excellent ability to communicate and build relationships to continue to develop and drive the internal Sales & Distribution training vision and coordinate all components of training content to improve the sales acumen and resulting production performance of Sales & Distribution staff.

Requirements

• experience as a successful field sales practitioner
• excellent ability to communicate and build relationships

Responsibilities

• Responsible for new employee onboarding, new hire training and ongoing development and implementation of the overall training program for internal Sales & Distribution staff.
• Take ownership of training program / projects to ensure the quality of delivery & design and targeted result can be achieved.
• Collaborate with members of the leadership team to prioritize focus areas for internal training.
• Capture and communicate ongoing changes to workflows and strategies and ensure Sales & Distribution staff receives necessary training updates.
• Develop and deliver ongoing Agent Engagement Resources updates highlighting recent relevant content for Sales staff to discuss with agents, including how position for sales opportunity.
• Collaborate with Subject Matter Experts (SMEs) and other training resources to maximize synergy in delivering new and existing training content.
• Conduct engaging and effective training sessions utilizing a variety of formats, including in-person, one-on-one training and webinars.
• Collaborate to identify training needs and skill gaps.
• Evaluate and monitor participants’ training needs through assessments, feedback, and performance metrics.
• Serve as a resource and provide ongoing support and coaching to ensure employees, agents, and brokers apply learned skills effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed