Austin Aviation - Training Specialist

City of Austin

11d•$29 - $36

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight. Purpose: Coordinates training activities to include development of curriculum and delivery of job specific training to meet departmental initiatives. Austin Aviation is seeking a dynamic Training Specialist to lead initiatives that strengthen workforce capability, ensure compliance with training standards, and drive continuous improvement across the organization. In this role, the specialist creates and maintains a positive, organized classroom environment where employees remain engaged, focused, and motivated to learn. Strong classroom management is central to ensuring that training sessions run smoothly, participants feel supported, and learning objectives are consistently achieved. Beyond the classroom, the specialist develops and updates training content, facilitates workshops, and adapts programs to meet the evolving needs of the organization. They work closely with managers and subject matter experts to identify skill gaps, track compliance with regulatory requirements, and provide coaching that fosters professional growth. Because the Aviation Department operates in a dynamic environment, flexibility is essential; the specialist must tailor training schedules and delivery methods to align with operational demands, ensuring that all employees have access to meaningful development opportunities. On a daily basis, the specialist will deliver engaging classroom training sessions, facilitate workshops, and provide hands‑on instruction that equips employees with the skills needed to succeed in their roles. They will monitor and track training compliance requirements, maintain accurate records to support audits and reporting, and design training materials and digital resources tailored to diverse learning needs. Trainers in this role are expected to collaborate closely with managers and subject matter experts to identify skill gaps, adapt programs to meet evolving operational demands, and ensure that training schedules remain flexible to accommodate the needs of the organization. In addition, the specialist will provide coaching and guidance to employees and leaders, fostering professional growth and performance improvement, while developing interactive online modules and blended learning programs that expand accessibility and reinforce knowledge retention. The ideal candidate for the Training Specialist role will demonstrate proven expertise in instructional design and delivery, classroom management, and learner engagement, with the ability to create an motivating environment that supports diverse learning styles. They will have a strong background in developing and delivering training content across multiple formats, including workshops, hands‑on instruction, and innovative eLearning design, ensuring that employees remain engaged and equipped with the skills needed to succeed. Success in this role requires excellent collaboration skills, as the specialist must work well with others, support colleagues, and remain open to idea sharing in order to build effective training solutions that meet organizational needs. The candidate should also bring experience in tracking and maintaining compliance, designing digital resources tailored to operational demands, and adapting programs to address evolving skill gaps. Flexibility, creativity, and a commitment to continuous improvement are essential, along with the ability to coach employees and leaders to foster professional growth and performance excellence.

Requirements

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of basic training and learning principles.
Knowledge of instructional systems design methods.
Knowledge of City practice, policy, and procedures.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in planning and organizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Ability to facilitate and deliver training.
Ability to work with frequent interruptions and changes in priorities.
Ability to lead and train others.
Ability to establish and maintain good working relationships with other City employees and the public.
Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus two (2) years of experience in a technical training environment.
Experience may substitute for the education up to the maximum of four (4) years.
Licensing for specific disciplines may be required.
Must have the ability to read, write, and fluently speak in English.

Responsibilities

Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training.
Delivers targeted, audience-appropriate instructor-led training sessions.
Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation.
Develops written training materials, visual aids, and reference materials, including course curriculums.
Performs preproduction, production, and postproduction work on computer- and video- training materials that use computer and streaming audio-visual technologies for on-demand use.
Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery.
Conducts research or surveys to determine the effectiveness of training provided.
May lead and train others.

Benefits

Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

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