Austin Aviation - Airport Facility Supervisor

City of Austin

2d•Onsite

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Under general direction, this position supervises personnel responsible for coordinating work and leading staff that provide facility maintenance, security, emergency services, general and detailed cleaning and disinfecting services, and moving and arranging services throughout Austin-Bergstrom International Airport (AUS) and the AUS campus.

Requirements

Knowledge of airport janitorial processes and procedures.
Knowledge of Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations and mandates; and City, departmental, State, and Local rules and regulations.
Knowledge of FAA and TSA Security Identification Display Area (SIDA) regulations and requirements.
Knowledge of Airline Baggage Hygiene procedures.
Knowledge of supervisory and managerial techniques methods.
Skill in establishing and maintaining collaborative working relationships with others.
Skill in identifying suspicious and unusual activities.
Skill in using equipment and vehicles in airport services.
Ability to understand and follow oral and written instructions.
Ability to communicate effectively in English.
Ability to pass and maintain TSA and SIDA security requirements.
Ability to train others.
Ability to operate cleaning equipment or machinery, vehicle, and utilize computer software.
Ability to walk and stand continuously.
Ability to sit, bend, stoop, twist, climb, kneel, and crawl for periods of time.
Ability to reach and stretch overhead.
Ability to demonstrate repetitive hand and foot movement, finger dexterity, grasping, squeezing, and repetitive motions.
Ability to carry, lift, push, and pull up to fifty (50) pounds unassisted, with occasional climbing of stairs and ladders.
Ability to work in environments with exposure to vibrations, noise, mechanical and chemical hazards, fume and odor hazards, toxic waste and material hazards.
Ability to work with possible contact with blood and other potentially infectious materials.
Graduation from an accredited high school or equivalent, plus four (4) years of experience related to janitorial services, including one (1) year of experience which was in a lead or supervisory capacity.
Completion of (30) semester college hours may substitute for one (1) year of the required work experience, up to a maximum of two (2) years.
Valid Texas Class C Driver License.

Nice To Haves

Demonstrated experience supervising or leading a diverse team of custodial and janitorial staff, including the ability to proactively address and resolve workplace conflicts.
Demonstrated experience and proven ability to anticipate operational needs, establish clear goals and expectations, develop measurable performance indicators, and provide effective solutions while balancing competing priorities and demands.
Experience in practicing strong presentation, verbal, and written communication skills with the ability to convey information clearly and professionally to various levels of an organization.
Experience in displaying effective change management skills, including the ability to guide teams through organizational and departmental transitions while maintaining engagement and operational continuity.

Responsibilities

Supervises Facility Services staff to include facility maintenance, security, emergency services, cleaning, and moving and arranging services for AUS terminals and campus.
Provides information to Facility Services staff about airport operations to ensure airport and customers’ needs are met.
Performs administrative duties and responsibilities including preparing correspondence; distributing information to airport tenants; and documenting inspections and maintenance of vehicles, equipment, and materials.
Checks inventory to ensure appropriate inventory levels are maintained and that supplies and equipment are ordered as needed.
Provides customer service by responding to requests and assisting City employees, airport tenants, and airport customers.
Interacts with airport tenants, Aviation divisions, City departments, and the general public to accomplish assignments and projects, coordinate events, and resolve issues.
Develops division policies, procedures, and inspection programs.
Assists in the development and monitoring of the division’s budget.
Stays abreast of technology and techniques related to facility services and aviation industries.
Enforces department’s safety, security, and operational policies and procedures.
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Benefits

Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

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