Training Specialist - Information Systems

Mesa USD 4 • Mesa, AZ

3d • $20

About The Position

To support the use of computer software; to prepare documentation of software and its uses; and to develop training programs in the use of software applications.

Requirements

• High School education required
• One year experience developing and delivering computer-related training
• Models the attributes and skills of the MPS Portrait of a Graduate
• Demonstrates commitment to the MPS Promise that every student is known by name, served by strength and need, and graduates ready for college, career and community
• Strong computer software skills with proven expertise utilizing MS Office Suite software
• Expertise in training and the methods involved in learning and instruction and developing effective and creative curriculum
• Ability to communicate effectively (verbal and written) with district personnel of all levels
• Ability to organize, prioritize, assume responsibility, problem solve and meet deadlines while working under pressure and with minimum supervision

Nice To Haves

• Knowledge and experience in the use of district administrative computing procedures preferred

Responsibilities

• Develop curriculum, course materials and lesson plans for district personnel in the use of various software packages and district student-based applications
• Provide training and technical support in a classroom environment
• Provide phone and/or remote desktop support, as part of a call center, for district personnel in the use of the district’s student information system
• Assist Information Systems staff and district personnel in the preparation of course materials and in the maintenance of current training materials to keep documentation current
• Review technical material and rework for district personnel and general audience comprehension and usage
• Establish course calendars/descriptions to be distributed electronically to district personnel
• Assist in the coordination of the use and availability of the district’s PC Lab with other departments; assist Information Systems staff in the maintenance of the PC Lab
• Create and update administrative training web site
• Research new training techniques and suggest enhancements to existing training programs
• Train computer software applications and other newly developed technology products; identify training needs, instructional materials and support resources
• Perform software application troubleshooting
• Regular and on-time attendance required
• Assist and interface with Information Systems and other district personnel to research, identify and report software bugs
• Assists with other assigned duties as appropriate to the area of assignment and Mesa Public Schools

Benefits

• Vacation, sick leave, holidays, retirement matched through the Arizona State Retirement System, health, and life insurance
• Performance Pay: Available annually
• New Hire Experience: 1% of the base hourly rate granted for each year of verified like experience (within ten years) beyond the requirement, up to a ten-year maximum
• New Hire Education: 1% of the base hourly rate awarded for an AA or higher degree if not required for the position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED