Training & Marketing Lead | A-Players

A-PlayersNew York, NY
10h

About The Position

A-Players, a premier service company, specializes in providing high-level administrative and operational support to startups. We are currently seeking a proactive and organized Training & Marketing Lead to support team performance, training operations, and internal systems, while also contributing to our external brand presence. In this role, you will work closely with internal teams to support business associates (BAs) in training, improve processes, and help shape A-Players’ employer brand through structured content, social media, and partner collaborations. Responsibilities In this role, you will be responsible for supporting team performance, improving internal systems, and contributing to the company’s external presence through structured content and partnerships.

Requirements

  • Strong written and verbal communication skills in English (C1 level).
  • 1–2+ years of experience in team coordination, operations, training, or junior leadership roles.
  • Hands-on experience managing Instagram for a brand, team, or project.
  • Ability to create and publish content across formats using tools such as Canva, Figma, or Illustrator.
  • Experience or strong interest in training, onboarding, or knowledge-sharing processes.
  • Basic understanding of performance metrics and KPIs, both team- and content-related.
  • Comfort working with Notion, Google Workspace, and Slack; automation tools are a plus.
  • Ownership-driven and proactive: you fix things instead of waiting to be told.
  • Highly organized and detail-oriented, able to manage multiple workstreams.
  • Curious and experimental, especially with content and training formats.
  • Comfortable in a fast-changing startup environment with evolving priorities.

Responsibilities

  • Supervise and guide a team of BAs in training, ensuring consistent growth, accountability, and alignment with company goals.
  • Support onboarding, provide regular feedback, run coaching sessions, and proactively address performance or engagement issues.
  • Assign tasks, monitor execution, and ensure quality and timely delivery.
  • Continuously improve the training program by refining materials, workflows, and learning formats.
  • Identify opportunities for automation and process optimization across training and cross-team collaboration.
  • Maintain clear, scalable documentation and internal systems.
  • Own and manage the company’s Instagram presence, including posts, stories, carousels, and short videos.
  • Develop case studies highlighting team members, partnerships, and company impact.
  • Experiment with additional platforms such as Threads or TikTok to test reach and new formats.
  • Support partner collaborations through coordinated, co-created content.
  • Contribute to content planning and idea generation with the broader team.
  • Support operations, recruiting, and sales teams with coordination, research, and execution as needed.
  • Represent the team and company in external initiatives, events, or collaborations when required.
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