Training Manager

the LEGO Group • Richmond, VA

2d • Onsite

About The Position

Bring value to yourself and the organization by putting your superpowers to work! Collaborating with Production, Engineering, PPC, and LCI, this position fosters skill development, operational efficiency, and embodies crafting education across the international LEGO community. Play your part in our team succeeding The Technical Training Manager (Molding Division) is responsible for leading the full training organization that supports LEGO® Manufacturing Virginia’s molding operations. This role advises Global and Local Trainers, ensuring training programs are delivered to the highest standard and aligned with global requirements, molding performance goals, workforce flexibility, and functional priorities. As the system owner for CHAMP, LEGO’s global training platform, the Training Manager maintains visibility, compliance, and certification across the molding workforce.

Requirements

• Bachelor's degree in relevant technical, operations, or learning discipline (required).
• Proven experience in manufacturing or molding operations, with at least 3 years in a leadership role focused on training, capability building, or people development.
• Experience in greenfield projects or ramp-up manufacturing environments, with a proven ability to establish training systems and organizations from the ground up
• Hands-on experience in delivery training, operational coaching, or direct involvement in molding/production processes (required).
• Proven experience in building and managing a training organization (including recruiting, developing, and evaluating trainers).
• Prior experience leading large projects, handling conflicts, and influencing cross-functional stakeholders with minimal support.
• Proficiency in crafting and implementing systems for visualizing training progress.
• English fluent level

Nice To Haves

• Certifications in LEAN, TWI Job Instruction, instructional design, or technical/process training.
• Experience working in global manufacturing environments with multi-site collaboration.
• Proficiency in CHAMP (or similar LMS) for training management and compliance.
• Strong understanding of SAP, MES, and other digital production/training tools.
• Proficiency in Microsoft Office, visual dashboards, and KPI reporting tools.

Responsibilities

• Lead, coach, and develop a team of Global and Local Trainers, ensuring clarity of role, accountability, and high-impact delivery.
• Build and grow the training organization, including recruitment, development, and capability building of trainers.
• Provide direction, mandate, and representation for all matters related to molding training.
• Lead performance evaluation, employee development, and other People Processes for the training team.
• Translate business plans, MWBs, and molding initiatives into a structured training roadmap with measurable deliverables.
• Act as a training methodology expert, ensuring high-quality standards in delivery and effectiveness.
• Deploy global training programs locally using a train-the-trainer model to integrate seamlessly into molding operations.
• Define and maintain processes, KPIs, and visual management systems to support organizational goals.
• Serve as the system owner and administrator for CHAMP within the Molding Division.
• Ensure accurate training matrices, onboarding flows, skill requalification, and certification records.
• Partner with PPC and global learning teams to continuously improve system usage, compliance, and data quality.
• Oversee the creation, validation, and maintenance of technical training materials in collaboration with SMEs and Technical Writers.
• Ensure consistency, accuracy, and adherence to LEGO standards in all learning materials.
• Support audits and compliance through robust documentation control and traceability.
• Build strong global relationships across LEGO sites, leading efforts to align training approaches, content, and standards.
• Actively promote coherence and collaboration between factory sites and across departments.
• Partner with Production Managers, Shift Leaders, Changeover Teams, Engineering, LCI, PPC, and HR (L&D) to identify needs and allocate resources.
• Track and analyze training KPIs (e.g., completion rates, time-to-competence, workforce flexibility).
• Implement tools to ensure transparency of training progress across shifts and areas.
• Drive continuous improvement in trainer performance, workforce flexibility, and training effectiveness.
• Lead and manage large-scale training projects or cross-functional initiatives independently.

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees