Training Manager

Maersk • Elizabeth, NJ

1d

About The Position

The Future Capabilities Training Manager will ensure APM Terminals Elizabeth is equipped with the skills and knowledge required to lead and operate the future state of terminal operations. This role acts as a critical bridge between technical/process changes and employee adoption, enabling a workforce ready to succeed in a modernized operational setup. This role will deliver a workforce ready to succeed in the future operational setup, ensuring smooth adoption of new technologies and processes while embedding a culture of continuous learning. Deliverables Training strategy and delivery plan. Comprehensive training materials for the organization and labor workforce. KPIs and reporting dashboards for training effectiveness.

Requirements

• Process Understanding Strong grasp of operational workflows and ability to translate complex processes into accessible training plans.
• Learning Delivery Expertise Experience with multiple learning platforms and blended learning approaches.
• Analytical Skills Ability to measure training impact, analyze feedback, and refine programs.
• Collaboration & Partnership Proven ability to work with Business Integration Leads, HR, Heads of Department, and external partners.
• Project Management Skilled in managing timelines, budgets, and multiple training streams simultaneously.

Nice To Haves

• Previous experience in developing and delivering large scale training programs
• Background in large-scale operational transformation or modernization projects.
• Experience in labor engagement and unionized environments.
• Familiarity with technical training for remote-controlled and electric equipment.

Responsibilities

• Needs Assessment Conduct comprehensive training needs analysis for all asset process changes and future-state workflows. Identify skill gaps driven by new technologies (e.g., remote-controlled and electric CHE) and labor engagement requirements.
• Training Strategy & Governance Define and deliver the Training playbook, including training goals, roadmap, and budget for the organization. Establish KPIs and feedback loops to measure training effectiveness and continuously improve programs.
• Content Development Co-develop training materials (manuals, e-learning modules, workshops) with internal and external stakeholders. Ensure materials are aligned with signed off future operational practices and tailored to different project phases and stakeholder groups
• Program Delivery Organize and facilitate workshops, simulations, and blended learning sessions (digital and in-person). Execute training programs for leadership and all functions, including labor engagement training.
• Support & Coaching Act as a subject matter expert in training and capability development, applying deep functional knowledge to solve complex challenges. Understand interdependencies between training, operations, and other functions to ensure integrated delivery. Provide ongoing guidance to managers and employees during rollout. Act as a resource for informal coaching and knowledge transfer.
• Documentation & Reporting Maintain updated training manuals and ensure consistency across all process documentation. Gather and report consolidated training status and budget updates to leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees