Training Manager- Commercial Specialty Care

Sanofi • Cambridge, MA

17d • Hybrid

About The Position

Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions, and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. The National Product Training Manager will report to the Director, Field Learning & Development, Specialty Care, and is part of the GTMC organization. The training Manager will work closely with marketing, sales, and, potentially, Associate Directors of Training to serve as the training subject-matter expert for hematology support. Rare blood disorders and rheumatology assets for Specialty Care. The Training Manager must be agile, as our business is dynamic, and this role will flex to meet Specialty Care's business needs. The training Manager will collaborate with marketing and sales leadership, as well as Associate Directors and other key matrix partners, to develop comprehensive learning solutions that foster a learning environment grounded in adult learning principles. This role will support ongoing development, training, and retention to support disease-state training, product training, selling skills, brand objectives, and marketing strategies. The Training Manager may serve as lead or co-lead in conducting training classes and workshops for new hire training, sales meetings, POAs, and ad hoc training needs throughout the year. A key priority for this role will be supporting and elevating our current new-hire training program, including both its virtual and live components. The training Manager will support the in-house development of training workshops and materials and will rely heavily on our Sanofi HUB partners, personal skills, resources, and in-house L&D creative designers to develop content and materials for teams. When needed, and after exploring all internal resources first, the Training Manager will evaluate, select, and manage vendors and/or projects enhancing disease state and/or product knowledge if timelines or content cannot be met with internal resources. The individual ensures our training program enables our sales force to be their best self in the field.

Requirements

• Bachelor's degree required (life sciences or adult learning preferred)
• Minimum 18 months at Sanofi or 2 years of industry training experience
• Ability to facilitate classes/meetings virtually and in-person
• Dedicated, distraction-free home workspace with wired internet access
• Compliance with current and future Home Office Attendance Policies
• Ability to commute to the CX Sanofi Campus in Cambridge, MA, 3 days/week (including Monday or Friday)
• Strong communication skills for regular interaction with senior stakeholders (Manager through Director level) across sales, training, and marketing
• Strong presentation and facilitation skills for large group settings at regional and national meetings
• Proficiency in MS Office Suite, Teams, Adobe Acrobat, Webex, Adobe Connect, and virtual conferencing platforms (Zoom, Webex, Teams, GoToMeeting)
• Strong project management skills: scheduling, planning, and prioritizing across individuals, groups, and departments
• Ability to manage multiple priorities and work independently
• Strong interpersonal and collaboration skills for cross-functional partnerships
• Knowledge of Learning Management Systems, e-Learning applications, and internet-based support tools

Nice To Haves

• Understanding of selling skills, CDF sales model, and product/disease state knowledge
• Experience working with field sales forces and managing budgets
• Ability to co-create workshop designs and assimilate complex information
• Track record of developing creative solutions to challenging problems
• Demonstrated ability to inspire teams, foster collaboration, and influence in a matrix environment
• Adaptability to emerging AI and digital tools

Responsibilities

• Strategizes with cross-functional departments (sales, marketing, and medical) during onboarding to effectively facilitate new field sales representatives' completion of training requirements for certification.
• Partners with management to ensure programs/materials are relevant and have a business focus.
• Partner with Associate Directors of Training and internal customers to develop and maintain product & brand related sales training tools, workshops, and classroom presentations to ensure they are current and meet the needs of all stakeholders.
• Constantly assess the effectiveness of the training programs and product learning modules.
• Proactively upgrades learning material to meet evolving training needs of the sales force.
• Develop continuous learning tools, e-learning, advanced training, and experiential training, as well as assessment programs to support all sales training programs, and that are aligned to a brand's and business needs.
• Ensure training projects and materials are evaluated against sound training and adult learning principles, and that all projects and materials have undergone the appropriate regulatory review process before being delivered to field sales forces.
• Support sales and marketing stakeholders by developing training tools, workshops, presentations, and content for new indications, product launch, sales, and POA meetings.
• Partner with Marketing and Sales leadership teams to measure and monitor the impact of training on the business and make recommendations for improvement.
• Development of Scopes of Work (SOW) for new and existing projects with Sanofi HUB, L&D partners, or outside vendors, and manage the projects from inception to completion.
• Lead/Co-Lead the Certified Regional Training Program/Field Marketing Trainer Program, as an extension of Sales Training, as well as a developmental opportunity for field representatives.
• Travel may be required for live training events, POAs, field rides, FL&D meetings, and sales meetings.
• Co-develop and facilitate/co-facilitate all new hire sales and product training, as well as ongoing sales training, skill building, and any additional training needed to fill gaps as determined by field sales leaders.
• Maintains and enhances product and disease state knowledge for growth assets and brands.
• Must embrace a growth mindset and be willing to learn and adopt new ways of working to stay relevant as our business and teams evolve.
• Continuously develop and maintain knowledge of our selling model and selling skills required for field roles (probing questions, pre-call planning, creating 2-way dialogue, closing), and demonstrate these skills when needed.
• Attend regular industry-wide learning (such as L-Ten), to continuously improve facilitation and training standards.

Benefits

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or a lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs, and at least 14 weeks’ gender-neutral parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level