Commercial Training Intern

Volvo Car CorporationMahwah, NJ
1d$22

About The Position

The Volvo Learning & Development Team: The team based at the Volvo Car USA headquarters in Mahwah, New Jersey, is responsible for driving a consistent, robust, and engaging learning journey for Volvo retailer employees. Learning is a constantly evolving support tool to ensure professional growth to deliver an exceptional customer experience for every customer, every time, throughout vehicle ownership. In collaboration with Global colleagues the team collaborates on training course material to be consumed through an omni-channel approach, not limited to, web based learning, virtual in-person learning and in-person learning.What We Are Looking For: We are seeking a self-motivated team member to support the USA and Canada Learning & Development team by efficiently managing projects and adapting in a fast-paced environment. You will gain experience in automotive training methods while overseeing daily operations of the Thrive Learning Experience Platform (LXP), assisting users, implementing platform activities, and ensuring business requirements are met for ongoing learning. This role also involves collaborating with local and global Volvo stakeholders to help launch training initiatives crucial to Volvo’s transition to a fully electric car brand and future products.

Requirements

  • Proficient in Microsoft Office Suite, Adobe Acrobat and email campaign builder is a plus
  • Energetic and professional, with a strong team mindset and excellent communication skills for delivering key messages
  • Consistently seeks solutions through critical thinking and aligns goals with organizational objectives
  • Analytical and detail-oriented, capable of spotting anomalies and improving training quality and consistency
  • Effective at partnering with cross-functional teams locally and globally to implement goals
  • Confident and committed to executing tasks through project planning and attention to detail
  • Quick adaptation to fast-paced environments

Responsibilities

  • Participate in all phases of training, including concept, planning, design, and implementation, with support for EX60 launch.
  • Provide daily support for the LXP in Commercial Sales training.
  • Assist in the management of Thrive events, communications, registration, and attendance tracking.
  • Maintain learning pathways, tagging structure, ad-hoc requests, data, and troubleshooting.
  • Deploy rewards and recognition for training completion across commercial roles.
  • Engage with stakeholders through various communication channels.
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