Service Training Intern

GE HealthCare

1d•$15 - $20

About The Position

Join GE HealthCare as a Service Training Intern and contribute to shaping the learning journey for our Field Service workforce. In this role, you’ll assist the development, organization, and execution of training, learning resources, and tools that help Field Engineers and other service employees grow in their careers. You’ll work closely with the Sr Service Training Director (Field Journey Strategist) and cross‑functional partners to keep training materials organized, coordinate learning activities, maintain career journey resources, and help analyze data to identify training needs across the USCAN Service workforce. This internship is ideal for someone interested in learning & development, service operations, employee experience, and project management within a highly impactful, customer‑facing organization.

Requirements

Currently enrolled in an Associate or Bachelor’s degree program.
Strong written and verbal communication skills.
Good organizational skills with the ability to manage multiple tasks.
Proficiency in Microsoft Word and PowerPoint; basic Excel skills for tables and charts.
Comfortable using web‑based tools for research and data entry.
Legal authorization to work in the U.S. (GE HealthCare does not sponsor interns for employment visas).

Nice To Haves

Interest in learning & development, service operations, or employee training.
Detail‑oriented with a process‑focused, learner‑centric mindset.
Familiarity with Smartsheet, Workday, or other learning/HR systems preferred.
Interest in instructional design, training coordination, or project management.

Responsibilities

Assist in organizing and maintaining learning journey materials for Field Service roles, including milestone maps, skills guides, and OJT resources.
Help coordinate virtual and in‑person training sessions, including scheduling, communications, and updating content repositories.
Support the creation and refinement of OJT structure, templates, and mentor resources.
Maintain internal trackers used for monitoring training status, skill development progress, and learning journey milestones.
Assist with gathering and organizing employee and leader feedback to support continuous improvement of the learning journey.
Contribute to skills assessments by compiling data, organizing survey inputs, and helping identify themes or needs.
Help update central career resource materials (career maps, learning pathways, skill expectations).
Assist in preparing communication materials for leaders, ambassadors, and employee groups involved in development initiatives.
Support recurring operating mechanisms, including preparing agendas, summaries, and follow‑up tasks.
Contribute to special projects such as refreshing Customer Interaction Skills training content, improving training access tools, or supporting career journey mapping initiatives.
Collaborate with cross‑functional partners (Service, HR, Marketing, Training, and Leadership) to support projects tied to employee development and engagement.