Training & HR Associate
About The Position
At TEG Federal Credit Union, we’re more than a financial institution — we’re a caring, community‑focused team that supports one another and the members we serve. We are currently seeking a Training & HR Associate to join our Human Resources team in Poughkeepsie, NY. This role supports both employee training and HR onboarding functions, playing a key role in welcoming new hires and ensuring all employees are trained on credit union products, systems, policies, and procedures. What You’ll Do: Training & Development Provide training for new employees on credit union procedures, services, policies, and systems Train new tellers on TEG’s core banking system (Symitar / Episys), including sales and service techniques Deliver ongoing training for current employees, including refresher training, system upgrades, and new product rollouts Conduct training in both classroom and branch environments, as appropriate Learning Management & Tracking Maintain, schedule, and track training assignments using TLC 360 LMS Assign positional and compliance training and ensure completion Assist with the annual training calendar Coordinate with Branch Managers on new teller training plans and progress Onboarding & HR Support Assist with the onboarding process, including preparing orientation materials and supporting new hire orientation Complete required onboarding documentation and system setup (I‑9 submission, system tickets, email access, etc.) Add new hires to HR and performance systems and assign initial training courses Provide backup support to the HR team as needed What We’re Looking For : 1–3 years of related experience in training, human resources, or a financial institution Knowledge of or experience with core banking systems (Symitar/Episys preferred) Strong verbal and written communication skills Excellent organizational skills with attention to detail Ability to adapt training methods to different learning styles Proficiency with Microsoft Office and training tools Professional demeanor with a strong commitment to confidentiality Pay & Benefits : Comprehensive medical, dental, and vision insurance 401(k) with employer match Defined Benefit Pension Plan Generous Paid Time Off Supportive, team‑oriented culture with growth opportunities Pay: $23 - $26 per hour (based on experience) + Annual Bonus Eligibility Apply today for immediate consideration! TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy. TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit www.e-verify.gov.
Requirements
- 1–3 years of related experience in training, human resources, or a financial institution
- Knowledge of or experience with core banking systems (Symitar/Episys preferred)
- Strong verbal and written communication skills
- Excellent organizational skills with attention to detail
- Ability to adapt training methods to different learning styles
- Proficiency with Microsoft Office and training tools
- Professional demeanor with a strong commitment to confidentiality
Responsibilities
- Provide training for new employees on credit union procedures, services, policies, and systems
- Train new tellers on TEG’s core banking system (Symitar / Episys), including sales and service techniques
- Deliver ongoing training for current employees, including refresher training, system upgrades, and new product rollouts
- Conduct training in both classroom and branch environments, as appropriate
- Maintain, schedule, and track training assignments using TLC 360 LMS
- Assign positional and compliance training and ensure completion
- Assist with the annual training calendar
- Coordinate with Branch Managers on new teller training plans and progress
- Assist with the onboarding process, including preparing orientation materials and supporting new hire orientation
- Complete required onboarding documentation and system setup (I‑9 submission, system tickets, email access, etc.)
- Add new hires to HR and performance systems and assign initial training courses
- Provide backup support to the HR team as needed
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) with employer match
- Defined Benefit Pension Plan
- Generous Paid Time Off
- Supportive, team‑oriented culture with growth opportunities
- Annual Bonus Eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
