Training / Enablement Lead - Remote
About The Position
We are seeking an experienced Training / Enablement Lead to drive capability building, adoption, and behavior change as part of large-scale process reimagination and transformation initiatives. This role focuses on enabling business users, leaders, and operational teams to successfully adopt new processes, operating models, digital tools, and AI-enabled ways of working. Enablement Strategy & Leadership - Define and own the training and enablement strategy for process reimagination initiatives. - Align enablement plans with transformation goals, timelines, and business outcomes. - Partner with transformation leaders, process owners, and HR/L&D teams. - Contribute to change management and adoption strategy. Process Reimagination Enablement - Develop enablement programs for redesigned business processes and operating models. - Translate to-be processes into clear, role-based learning journeys. - Ensure enablement supports both functional and behavioral change. Training Design & Delivery - Design and deliver instructor-led, virtual, and hybrid training programs. - Create learning assets such as playbooks, SOPs, job aids, and quick reference guides. - Tailor learning content for leadership, operations, and support teams. Digital, Automation & AI Enablement - Enable adoption of digital, automation, and AI-driven processes. - Translate system and tool changes into practical user guidance. - Support enablement for intelligent automation and AI-assisted workflows. Change, Adoption & Readiness - Assess organizational readiness and skill gaps. - Measure enablement effectiveness using adoption and proficiency metrics. - Continuously improve enablement programs based on feedback.
Requirements
- 5+ years of experience in training, enablement, or change management roles.
- Experience supporting process reengineering or operating model transformation.
- Strong facilitation, instructional design, and stakeholder engagement skills.
Nice To Haves
- Experience in digital or AI-enabled transformation programs.
- Exposure to Lean, Six Sigma, BPM, or Agile transformation initiatives.
- Certification in Change Management or Learning & Development.
Responsibilities
- Define and own the training and enablement strategy for process reimagination initiatives.
- Align enablement plans with transformation goals, timelines, and business outcomes.
- Partner with transformation leaders, process owners, and HR/L&D teams.
- Contribute to change management and adoption strategy.
- Develop enablement programs for redesigned business processes and operating models.
- Translate to-be processes into clear, role-based learning journeys.
- Ensure enablement supports both functional and behavioral change.
- Design and deliver instructor-led, virtual, and hybrid training programs.
- Create learning assets such as playbooks, SOPs, job aids, and quick reference guides.
- Tailor learning content for leadership, operations, and support teams.
- Enable adoption of digital, automation, and AI-driven processes.
- Translate system and tool changes into practical user guidance.
- Support enablement for intelligent automation and AI-assisted workflows.
- Assess organizational readiness and skill gaps.
- Measure enablement effectiveness using adoption and proficiency metrics.
- Continuously improve enablement programs based on feedback.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
