Platform Enablement Lead

CenExel

3d • Hybrid

About The Position

This role reports directly to the VP of Platform Enablement and will play a critical role in defining how platform enablement operates across the organization. The Platform Enablement Lead will help establish the structure, standards, and operating model that drive platform configuration, onboarding, adoption, and long-term success across sites.

This is a high-impact individual contributor role ideal for someone who enjoys building clarity and structure in evolving environments.

Requirements

• Bachelor’s degree preferred; equivalent experience will be considered.
• 4–6 years of experience in enablement, implementation, platform operations, program management, or similar roles.
• Experience formalizing processes in growing or scaling organizations.
• Strong ability to operate effectively in ambiguity and build structure where none exists.
• Excellent communication, documentation, and stakeholder management skills.
• Must be able to effectively communicate verbally and in writing.

Nice To Haves

• Experience with CTMS or similar clinical research platforms is a plus.
• Background in healthcare, life sciences, or other regulated environments preferred but not required.

Responsibilities

• Assists with defining the operating model for Platform Enablement across sites and systems.
• Designs scalable approaches to configuration management, change readiness, and governance.
• Creates practical frameworks that support consistency across a growing network.
• Develops onboarding and training frameworks for new users and new site launches.
• Creates playbooks, standards, and documentation that improve repeatability.
• Supports platform rollouts and proactively identifies adoption risks.
• Partners closely with Product, Engineering, IT, and Site Operations to ensure alignment.
• Contributes to hiring and defining roles as the Platform Enablement function grows.
• Assists with establishing performance expectations, workflows, and team standards
• Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
• Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.

Benefits

• Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees