Training and Development Specialist VI

TX-HHSC-DSHS-DFPS • Houston, TX

1d • Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Performs highly advanced and/or supervisory (senior-level) surveyor field supervision and training of nurse, social work, dietary, investigator and general surveyors assigned to the long-term care orientation program. Work involves overseeing the development and evaluation of regional educational and training programs. Responsible for planning, assigning, and supervising training and training field experiences of new surveyors within a region. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Requirements

• Knowledge of automation programs utilized by Long-term Care Regulation (LTCR) Services programs such as TULIP, ASPEN, ASEQ, iQIES, ACTS, etc.
• Knowledge of LTCR nursing facility surveying policy and procedures.
• Knowledge of employee development principles, practices, and techniques.
• Knowledge of group processes, group dynamics, and interpersonal relations.
• Knowledge of innovation training and development techniques and best practices.
• Knowledge of and ability to apply instructional design and curriculum development principles, including the development of learning objectives.
• Skill and experience in problem identification, analysis, and resolution.
• Skill in effective verbal and written communication.
• Skill in planning and budgeting various employee development programs.
• Skill in evaluating quality and effectiveness of employee development programs and analyzing results.
• Skill in facilitating workshops, training and development sessions, and meetings.
• Skill in establishing and maintaining effective working relationships.
• Skill in applying training and employee development procedures and techniques.
• Skill in using a computer and applicable software such as ASPEN, TULIP, and Microsoft Office Suite including MS Teams.
• Ability to manage workload within a given timeframe and/or deadline.
• Ability to summarize complex information for agency decision-makers.
• Ability to assess and analyze employee development needs an develop effective project plans.
• Ability to develop employee development programs and formulate development/learning objectives.
• Ability to communicate effectively, orally and in writing.
• Ability to apply quality assurance standards.
• Ability to apply adult education principles, practices, and techniques.
• Ability to work independently.
• Ability to supervise the work of others even without a direct reporting relationship.
• Graduation from an accredited four-year college or university with major coursework in nursing, social work, nutrition, gerontology, or a related field preferred.
• Successful completion of Surveyor Minimum Qualifications Test (SMQT) required.
• Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle.
• 24 months’ current experience in a Long-term Care Regulation (LTCR) as a Nursing Facility Surveyor required.

Nice To Haves

• Experience with Adult Learning Principles preferred.

Responsibilities

• Provide direct supervision of field surveyors.
• Provide guidance to field surveyors and survey staff in the implementation of and compliance with state and federal regulations for long-term care facilities.
• Provide guidance to field surveyors regarding agency personnel policies and procedures; implement and assures compliance with personnel procedures; and keeps management apprised of sensitive issues regarding personnel, surveys, and/or providers.
• Provide Technical Assistance and Field Training: Provides field supervision of surveyors and interpretation of state and federal regulations, protocols, and principles of documentation, to survey staff and industry.
• Monitors and evaluates the effectiveness of training programs, identifies issues, processes, and staff that require additional training. Participates in training for all staff including new employees.
• Perform Administrative Duties: Complete evaluations for new surveyors according to policy; identifies non-performance issues and applies policy as necessary; act as a liaison between Curriculum and Training (CAT) and other program areas and agencies, and conduct special projects as assigned.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees