Training Design Manager, Admissions

Universal Technical Institute • Phoenix, AZ

1d • $70,000 - $85,000 • Remote

About The Position

The role will be to support the mission of Universal Technical Institute Admissions by developing, facilitating and implementing training across Admissions channels. You will work closely with Admissions Representatives, Directors, and VPs to identify training needs and develop strategies to meet them. This will include development of web-based learning platforms, presentation materials, in-person training, and some field work.

Requirements

• HS diploma or GED required. Bachelor’s degree preferred.
• Experience Required in Admissions/Sales (minimum 1-2 years).
• Experience in facilitating training in person and virtually is required.
• Excellent written, verbal and interpersonal communication skills.
• Highly organized and process oriented
• Ability to moderate large groups.
• Dynamic Presentation and facilitation skills, in-person and virtually.
• Excellent problem-solving skills, solution oriented and strong analytical skills
• Strong Computer Skills
• Ability to work independently while managing multiple projects.
• Understanding of training processes
• Must be able to talk, see, hear, concentrate, think, learn, and reason for all of the workday.
• Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.
• Will require about 10 % of overnight travel.

Responsibilities

• Develops training curricula and/or recommends or utilizes vendor programs that meet goals and objectives to support the Admissions functions.
• Formulates training outlines, onboarding plans, and determines instructional methods, utilizing knowledge of specified training needs.
• Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of the organization, or the industry.
• Delivers group and individual instruction and training covering a range of technical, operational, and/or management areas supporting Admissions.
• Coordinates or performs administrative functions necessary to map, plan, deliver and document training programs.
• Ensures training materials and programs are current, accurate, and effective.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve.
• Ensures that training milestones and goals are met while adhering to approved training budget and guidelines.
• Partnering with Admissions leadership to optimize training impact, ensuring our people and programs are returning maximum results.
• Resolve training requirements by studying admissions and marketing strategic plans and current enrollment results; conferring with leaders; reviewing results of trainer and front-line leader coaching; evaluating training efficiency.
• Performs other related duties as assigned.

Benefits

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED