Training Coordinator

HERITAGE TRACTOR

17d•$65,000 - $85,000

About The Position

This role is responsible for leading employee and customer training efforts throughout the whole organization. Training curriculum and execution is critical to the growth of the employees of Heritage Tractor. Equally important is how we educate customers about how to maximize the equipment investments they are making.

Requirements

Knowledge and ability to operate Deere and competitive equipment and technology preferred
Experience delivering training courses preferred
Expertise (4+ yr experience) in mechanical, electrical, and hydraulic systems used in lawn and heavy equipment
Experience using Service ADVISOR or like diagnostic repair tools suggested
Associate or bachelor’s degree preferred
High level of attention to detail and accuracy
Excellent written and verbal expression and comprehension
Proficient with standard desktop load applications such as Microsoft Office and internet functions
Follow all safety processes and regulation in performing responsibilities
Valid driver’s license required; CDL (commercial driver’s license) optional
Forklift Certification preferred
Requires some overnight trips to other training facilities
Works both inside and outside conditions, experiencing all temperatures. Also, some duties are performed in a standard office environment
Physical requirements include lifting (75lbs), bending, squatting, climbing repeatedly

Responsibilities

Work with managers to prioritize, coordinate, schedule and enroll employees in training classes based on organizational training paths and needs
Develop and execute role-based training paths and assist with training recognition
Complete criteria to become a John Deere Certified Dealer Instructor (CDI) along with identification of other internal CDI candidates
Coordinate logistics (setup and tear down) for courses delivered by the training group including items such as instructors, equipment, training space, materials, meals, lodging, etc.
Organization of customer training events, resource development and execution
Partner with subject matter experts on outside training needs or expertise needed to achieve well rounded training programs
Ensure that safety processes are followed, and safety training courses are provided
Maintain a working knowledge of John Deere and competitive equipment and technology
Work, as needed, with ROM’s, Service Management, and Technical Communicators in technician onboarding initiatives
Other duties as assigned