Training Coordinator

Virginia Information Technologies Agency•Richmond, VA

9d•$80,000 - $90,000•Onsite

About The Position

The Department of Criminal Justice Services is seeking a collaborative and innovative team player to serve as a full-time Training Coordinator in the Division of Licensure and Regulatory Services for the Commonwealth of Virginia. This position provides oversight and management of licensing and regulations training programs and projects for the Division. The Training Coordinator is responsible for the administrative aspects of private security training schools and instructor application processes and provides a variety of technical assistance, program development, training development, planning, and evaluation for the Division. This position is located in downtown Richmond, Virginia. The selected incumbent will be expected to work in the office, with the eventual potential for a hybrid schedule in accordance with state and agency policies. The Training Coordinator position is dedicated to the support, development, and coordination of thousands of schools and individuals who keep our communities safe. Public service offers the opportunity to do important, rewarding work while maintaining a healthy work-life balance. If you want to be part of an agency that cares about our constituents, rigorously advocates, and promotes opportunities for all Virginians, we’d love to have you join us!

Requirements

Ability to present complex information in an understandable way to diverse audiences.
Ability to comprehend and apply complex statutes, regulations, policies, and procedures.
Exposure to utilizing a variety of adult training methods, tools, and techniques in the delivery of instructional programs.
Proficiency with Microsoft Office Suite.
Knowledge of program planning and development, conducting needs assessments, and/or conducting program evaluation.
Experience working both independently and as a contributing team member.
Ability to handle difficult people in a professional manner.
Ability to think strategically and cross culturally, and to independently implement new initiatives and projects.
Ability to articulate, both orally and in written form, clear and concise program objectives and goals.
Experience meeting critical deadlines, handling multiple assignments, changing priorities, and ensuring timeliness and quality of completed assignments.
Ability to occasionally travel day and overnight.
Attention to detail.

Nice To Haves

Experience working with automated systems, such as (but not limited to) learning management and/or credential management systems.
Experience working with confidential documents and information.
Experience developing and delivering effective presentations.

Responsibilities

Review, approve, and disapprove instructor and training school applications and training waivers across program areas.
Exercise independent judgement and decision making related to all applicable rules, regulations, policies, and procedures.
Provide technical assistance to training schools and instructors to ensure applications are submitted timely and completely.
Produce and utilize credential management system data to inform process improvement initiatives.
Review and approve training school course outlines and instructional materials, including written examinations, to ensure adherence to statutory and regulatory requirements.
Monitor, inspect, and audit performance of training schools, including those offering online training, to make recommendations or take corrective action as necessary.
Consult with DCJS management and industry to assess ongoing training needs.
Inform training-related needs assessments and communication efforts.
Serve as liaison and training subject matter expert for training school directors, instructors, and DCJS staff.
Establish periodic review of training standards and criteria.
Collaborate with DCJS management, staff, and stakeholders to implement potential changes due to new legislation.
Assist with training-related complaints, investigations, and adjudications as required.
Ensure all training school programs meet the minimum training requirements set forth by DCJS.
Assist with development and delivery of internal training programs.
Ensure training-related records are authentic and maintained in accordance with applicable statutes, regulations, and Library of Virginia Retention schedules.