Training Coordinator

CAMP Systems International, Inc.•Town of Brookhaven, NY

25d•$65,000 - $70,000

About The Position

The Training Coordinator supports the planning, design, coordination, and continuous improvement of training programs for CAMP AHM employees and customers. This role partners with leadership, subject matter experts, and training stakeholders to develop meaningful learning experiences, enhance knowledge transfer, and support improved customer service, data quality, and reduction of potential errors.

Requirements

Bachelor’s degree or 1-3 years related experience in Education or Training, or equivalent combination of education and experience (aviation industry experience a plus)
Experience directly related to CAMP Systems unique business model is desired, but not required
Strong time management, organizational, public speaking, problem-solving, and communication skills, both written and verbal
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Adobe products, and other training-related software
Ability to work collaboratively with leadership, subject matter experts, and cross-functional teams while maintaining strong attention to detail
Knowledge of Learning Management Systems, instructional design principles, AI tools, and e-learning platforms preferred
Experience creating training content in multiple formats, including presentations, job aids, videos, e-learning modules, and SCORM files preferred
Ability to evaluate training effectiveness, analyze learner feedback and performance data, and recommend improvements preferred
Occasional travel may be required

Responsibilities

Coordinate the planning, design, development, and continuous improvement of training programs for employees and customers across multiple business functions
Partner with Leadership, Quality Teams, and subject matter experts to identify learning needs and develop effective training solutions
Create and maintain training materials in a variety of formats, including presentations, job aids, videos, e-learning modules, and SCORM files
Support an inclusive and collaborative communications strategy that fosters employee and customer development and knowledge transfer through diverse channels and instructional techniques (e.g., Learning Management System (LMS), knowledge base, SharePoint, webinars, role play, simulations, team exercises)
Create help documents, coordinate training schedules, track implementation and outcomes, generate reports, and maintain comprehensive training records.
Work with Leadership and Quality Teams to audit AHM quality escapes and identify learning opportunities
Review training metrics, learner feedback, and quality data to evaluate effectiveness and identify opportunities for improvement
Coordinate training processes and standards, including delivery methods, trainer preparedness, documentation, and effectiveness measures
Plan and support training sessions by coordinating logistics and providing on-site or virtual assistance, as needed
Facilitate train-the-trainer sessions for internal subject matter experts to promote consistent and effective delivery
Review and evaluate curricula regularly to ensure content remains current, inclusive, and aligned with business objectives and customer needs
Collect and analyze feedback from trainers and trainees after each session to drive continuous improvement
Research emerging training methods and industry best practices, attend seminars or meetings, and integrate new techniques into future programs
Manage and maintain the online library, in-house training facilities and equipment.
Collaborate with SMEs, instructional designers, and training teams to design and develop programs that support each department’s objectives