Training and Technical Specialist

SGSRichardson, TX
11d

About The Position

This position's primary purpose is to ensure that equipment is properly calibrated as well as training documentation is updated and communicated to the appropriate parties in an effective manner. There is a requirement to collaborate with members of different departments in order to meet common deadlines. A moderate level of interpersonal skills and effective communication is required in order to appropriately train other employees as well as communicate with third party vendors and coordinate their service.

Requirements

  • Bachelors Degree – preferably in Science, Biomedical Engineering Required
  • Minimum 2 years Clinical Research experience, highly preferred
  • Strong Organizational, communication and interpersonal skills
  • Proficient in Microsoft programs
  • Strong attention to detail
  • Ability to handle multiple deadlines
  • Strong decision making/analytical
  • Mathematical Skills: intermediate preferred
  • Reasoning Skills/Abilities: intermediate preferred
  • Computer Skills: Advanced preferred in Microsoft Office and imaging software
  • Ability to manage and coordinate multiple projects in a fast paced, highly professional environment.

Nice To Haves

  • CCRC/CCRA Certification- Preferred

Responsibilities

  • Working with QA Technical Specialist to ensure clinic equipment is sent for repair and recalibration in a timely manner.
  • Working with Training Coordinator to develop training plan for clinic employees
  • Leading Training Workshops for specific procedures/instruments
  • Update Work Instructions and SOPs to clinic related tasks as needed
  • Assign studies to Image Support Coordinators for Image Analysis
  • Troubleshoot equipment/instruments in clinic when necessary
  • Perform assigned clinic tasks per weekly clinic schedule
  • Work with QA Technical Specialist and Training Coordinator to establish new Work Instructions and SOPs when needed
  • Communicate with approved vendors on calibration and repair of equipment and acquire pertinent documentation for approval from Clinic Manager
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