Training and Talent Support Specialist

Block by Block • Louisville, KY

5d

About The Position

The Training and Talent Support Specialist is a pivotal role for the success of
our vision and mission! If you want more than just a paycheck, this role is
about purpose, pride, and showing up for communities that notice. Apply now and
help us do work that leaves everything better than the way we found them!

Job Summary

The Training and Talent Support Specialist supports both the recruiting process
and the training and development of new team members across assigned regions.
This role helps attract strong candidates, manage hiring workflows, and ensure a
smooth onboarding experience from offer to first day in the field.

At the same time, this position plays an important role in shaping and
delivering the next generation of company training--an enhanced training
framework that will continue to grow and evolve over time. The role conducts new
hire orientations, delivers foundational training, and assists with developing
training materials and scenarios that support high-quality, consistent service
across markets.

Over time, this role is expected to grow into a corporate-level training
position supporting a more formalized training program currently in development.
Occasional travel required.

Requirements

• Strong verbal and written communication skills, with the ability to present comfortably to individuals and groups.
• Excellent interpersonal skills and the ability to build rapport with candidates and new hires.
• Ability to design and use sourcing strategies for a wide range of roles.
• Self-starter with the ability to work independently and take initiative.
• Strong time management skills with the ability to meet multiple deadlines.
• Familiarity with employment laws and best practices in recruiting and training.
• Ability to learn new software, including applicant tracking systems and training tools.
• Proficiency in Microsoft Office and related platforms.
• Bachelor's degree in Human Resources, Education, Organizational Development, or related field; OR at least 3 years of HR, recruiting, or training experience.

Nice To Haves

• PHR, SPHR, SHRM-CP or SHRM-SCP preferred.
• Experience conducting or developing training is strongly preferred.

Responsibilities

• Manages all phases of the recruiting process with a focus on creating a strong and diverse applicant pipeline.
• Partners with hiring managers to write accurate job ads, descriptions, and hiring criteria.
• Identifies effective recruiting strategies based on role needs and industry best practices.
• Posts jobs across relevant platforms and manages employment advertising.
• Reviews applications, screens candidates, and supports interview scheduling.
• Prepares interview questions and materials for hiring managers.
• Participates in interviews, particularly early-round screening conversations.
• Supports the offer process including salary discussions, start dates, and related details.
• Ensures compliance with all applicable hiring laws and company policies.
• Represents the company at job fairs, career events, and recruiting sessions.
• Performs additional recruitment responsibilities as assigned.
• Onboards new hires using company systems and assigns them to appropriate sites.
• Conducts new hire orientation and introductory training sessions for assigned markets.
• Delivers training in a way that builds confidence, clarity, and alignment with company expectations.
• Provides occasional in-field coaching to reinforce concepts introduced during training.
• Conducts quality assurance reviews on training delivery and retention.
• Helps design and update training scenarios, exercises, curriculum, and support materials.
• Contributes to the development of new training modules that will eventually support a broader, company-wide training program currently being built.
• Stays current on all required certifications, endorsements, and best practices--and ensures training content reflects them.
• Assists with testing new training formats and tools, both in the field and classroom settings.
• Participates in group training sessions and development workshops as needed.
• Provides feedback and recommendations to improve training consistency and effectiveness.
• Travels occasionally for field training, group sessions, quality reviews, and certification needs.

Benefits

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
• Other: 401K Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level