Training and Support Analyst

BHS • Lexington, KY

4d

About The Position

Baptist Health is looking for a Training and Support Analyst to join their team in Lexington, KY Under general direction, responsible for application training and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes for Baptist Health Medical Group and Epic Community Connect sites. This role ensures that all users are proficient in using Epic applications to enhance patient care and operational efficiency including data collection, workflow analysis, testing, training, system user personalization and ongoing support and troubleshooting to resolve user issues and optimize system performance. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and MIPS (Promoting Interoperability). If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMINATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

Requirements

• Clinical degree (MA, LPN, RN) or two years direct healthcare experience in patient registration, access or billing/coding in an ambulatory setting including but not limited to management/supervisor experience.
• Training in an adult learning setting, working in a physician practice setting preferred.
• Must obtain Epic Credentialing in one of the following: EpicCare Ambulatory Provider or Clinical Support, Cadence and Referrals or ADT for Urgent Care, ASAP for Urgent Care Provider and Clinical, within 6 months.

Nice To Haves

• Training in an adult learning setting, working in a physician practice setting preferred.

Responsibilities

• application training
• integration of information technology in the healthcare setting
• liaison between the IT department and operations to align system design with operational processes for Baptist Health Medical Group and Epic Community Connect sites
• ensures that all users are proficient in using Epic applications to enhance patient care and operational efficiency including data collection, workflow analysis, testing, training, system user personalization and ongoing support and troubleshooting to resolve user issues and optimize system performance
• Participates in application deployment and procedure documentation
• Ensures that the software build meets organizational goals and external mandates such as HIPAA and MIPS (Promoting Interoperability)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees