Training and Educational Services Bureau Chief (ODJFS Program Administrator 2)

Ohio Department of Administrative Services•Columbus, OH

1d•Onsite

About The Position

The Office of Employee and Business Services (OEBS) provides customer service and operational support to ODJFS through five bureaus: Business Services, Civil Rights and Labor Relations, Human Resources, Multimedia Services, and Training and Educational Services. OEBS customers include all ODJFS employees, clients, service providers, county agencies, and the public. You will lead training and educational services for the agency, focusing on leadership development, technical skills, and organizational change management. You’ll help ODJFS state and county staff build skills and careers through training and other tools. You’ll oversee the agency’s learning management system and provide training consultation services to state and county employees. You’ll also play a key role in guiding staff through organizational transitions. You’ll collaborate with other Office of Employee and Business Services leaders to deliver exceptional customer service and administrative support to ODJFS programs, employees, and the public.

Requirements

Option 1: 48 months training or 48 months experience in delivery of employment & training related government programs, community or private industry human resource programs AND 24 months training or 24 months experience in supervisory principles/techniques AND 12 months training or 12 months experience in managerial principles/techniques
Option 2: Completion of undergraduate core program in public or business administration, social science, or human resource management AND 24 months training or 24 months experience in supervisory principles/techniques AND 24 months training or 24 months experience in managerial principles/techniques
Option 3: 12 months experience as ODJFS Program Administrator 1, 64291.
Equivalent of minimum class qualifications for employment noted above.

Nice To Haves

Skills in facilitation, training, communication, collaboration, and adaptability.
Organizational Change Management (OCM) Certification from a recognized provider such as: Prosci (ADKAR® model) Association of Change Management Professionals (ACMP) – Certified Change Management Professional (CCMP) APMG International – Change Management Foundation or Practitioner Kotter Change Certification Avaap Change Management Lead Certification Or an equivalent, industry-recognized OCM credential

Responsibilities

Lead and support a team of training professionals.
Serve as a subject matter expert in training for state and county employees.
Promote continuous learning and career growth in state service.
Conduct training needs assessments for agency leaders and supervisors.
Sponsor and support agency-wide organizational change management initiatives and projects.
Review and approve learning objectives, assessments, and materials to ensure quality and consistency.
Ensure compliance with state, legal, and administrative training requirements.
Analyze and report on agency training and educational strategies.
Provide consultation services on curriculum design, training strategy, policy implementation, training plans, the creation of job aids and technical assistance, and performance improvement.
Organize large-scale in-person and virtual training events.
Manage team performance, set goals, track progress, and oversee assignments for training staff.