Training and Development Officer - Human Resources

Pima County, AZ•Tucson, AZ

62d

About The Position

Pima County Human Resources is seeking a highly innovative human resources professional with the ability to create and facilitate interactive and highly engaging trainings. As a Training and Development Officer, you have the opportunity to create and facilitate customized training to the Pima County workforce in alignment with our core values of being Accountable, Respectful, and Ethical. You will be part of a team providing professional development and training to over 7,000 employees within Pima County. We are privileged to serve some of the best employees in Arizona whose titles vary from sergeants, librarians, engineers, administrative professionals, health care professionals, cooks, correctional officers, attorneys, lifeguards, and equipment operators, just to name a few. This position supports diverse programs such as our New Employee Onboarding and Re-boarding; EEO compliance; management and leadership; Diversity, Equity, and Inclusion (DEI); Career Development; and other employee development courses.

Requirements

Bachelor's degree from an accredited college, university or technical school with a major in public administration, business administration, human resources, management, training and development or a closely-related field as defined by the department head at the time of recruitment AND two years of professional-level experience developing or evaluating lesson plans and conducting training in an adult learning environment.
(Relevant experience and/or education from an accredited college or university may be substituted.)
OR:
Two years with Pima County in a Training and Education Coordinator II Department position.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Valid driver license is required at time of application.
Valid AZ driver license is required at time of appointment.

Nice To Haves

Experience designing, developing, and facilitating training on EEO and professional development-related topics such as new employee onboarding, organization policies, Title VII, communication skills, or other HR related topics.
Experience designing and developing training using adult learning theory best practices and e-learning applications and software such as Articulate 360, Powtoons, etc
Experience in the upkeep of training content and documentation.
Experience using Microsoft Office Suite for design and data management (Word, Excel, and PowerPoint)
Experience working in a Workday environment.

Responsibilities

Designs, develops, and updates/maintains instructor-led training (ILT) courses to include PowerPoint presentations, Articulate Storyline, Adobe, facilitator guides, participant guides, pre/post work activities, and job-aids;
Facilitates training courses with County employees on Human Resources, IT and/or Safety applications and practices in a classroom or virtual setting using interactive audio-video equipment and software;
Plans, designs, develops, updates/maintains curricula specific to Human Resources, Organizational Development, Employee Development, Career Development and Leadership Development;
Plans, designs, develops and updates/maintains online courses to include e-learning courses, micro-learning, and online resources to include ensuring Sharable Content Object Reference Model (SCORM);
Ensures accuracy, completeness, flow, balance and clarity of understanding of curriculum;
Evaluates and recommends new or revised training programs such as computer-based training and interactive training to management;
Monitors individual training performance and provides assistance when necessary;
Creates, schedules and confirms class attendance in a Learning Management System;
Coordinates specialized training with outside vendors or other technical experts;
Participates in evaluations of new/proposed IT, Human Resources or Safety systems, projects and co-leads continuous improvement efforts within scope of responsibility;
Creates surveys and reports for client departments;
Assists in the development and enforcement of client environment configuration and deployment procedures, and practices;
Communicates information to and between client Departments and other relevant resources.