Training and Compliance Manager

Swissport International AG•St. Louis, MO

3d•$80,000 - $81,000

About The Position

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary Training and Compliance Manager is responsible to train, monitor and evaluate performance of employees while ensuring company and customer service standards and policies are met. The expected pay rate is $80,000 - $81,000 annually. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Your activities Conduct initial training Schedule and perform recurrent training Audit and evaluate operations/colleagues for compliance Maintain training files/records of all cargo employees with compliance to Airport Authority rules and regulations Perform Quality Assurance function, as required Provide direction to Quality Control personnel with regards to training related matters Administer customer cargo audits Develop training material and establish training programs as per standards Prepare examinations and progress reports for initial and recurrent training programs Monitor and evaluate performance of all cargo employees Knowledge and understanding of the current cargo policies and procedures Performs related duties as assigned The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Requirements

Degree preferred
Minimum of three (3) years cargo experience
Minimum of 1 year classroom instruction experience or 3 years On the Job (OJT) Trainer experience preferable
Knowledge of cargo, traffic office, and ramp procedures
Be able to pass security clearance (criminal background check)
Possess a valid driver’s license
Supervisory experience in leading and directing large work groups
Computer systems: Microsoft Office (Word, Excel, PowerPoint, Microsoft Access) and graphic programs
Excellent verbal and written communication skills
Excellent organizational skills, professionalism and autonomy
Sense of leadership, diplomacy and team spirit
Flexible to work various shifts (days, evenings, nights, weekends and holidays)
Be comfortable operating large equipment, working with screening equipment and industrial forklifts

Responsibilities

Conduct initial training
Schedule and perform recurrent training
Audit and evaluate operations/colleagues for compliance
Maintain training files/records of all cargo employees with compliance to Airport Authority rules and regulations
Perform Quality Assurance function, as required
Provide direction to Quality Control personnel with regards to training related matters
Administer customer cargo audits
Develop training material and establish training programs as per standards
Prepare examinations and progress reports for initial and recurrent training programs
Monitor and evaluate performance of all cargo employees
Knowledge and understanding of the current cargo policies and procedures
Performs related duties as assigned