Compliance Manager, Training & Safety

TREGO DUGAN AVIATION OF GRAND ISLAND INCJacksonville, FL
15h

About The Position

The Gateway Safety & Training Compliance Manager is responsible for the day-to-day safety oversight, regulatory compliance, and training execution at a single TDA cargo gateway. This role serves as the primary safety authority on-site, ensuring all ground handling operations, ramp activities, and cargo processing functions meet federal, state, and local regulatory requirements including FAA, OSHA, DOT, and TSA standards. The incumbent works closely with gateway operational leadership to embed a strong safety culture, deliver impactful training, and drive continuous improvement at the station level.

Requirements

  • Minimum 3-5 years of experience in a safety, compliance, or training role within aviation, air cargo, ground handling, or a related logistics environment.
  • Working knowledge of FAA regulations (14 CFR Parts 121, 135, 139 as applicable), OSHA 1910/1926, 49 CFR HAZMAT/Dangerous Goods, and TSA cargo security requirements.
  • Demonstrated experience conducting safety investigations, root cause analysis, and implementing corrective action plans.
  • Experience delivering adult learning-based training programs in an operational or warehouse/ramp environment.
  • Proficiency with Learning Management Systems (LMS) and Microsoft Office Suite.
  • Strong written and verbal communication skills with the ability to engage audiences at all levels of the organization.

Nice To Haves

  • B.S Degree in Occupational Safety, Aviation Management, Logistics, or a related field or equivalent combination of education and experience.
  • IATA Dangerous Goods (DG) Regulations certification (Category 6 or higher preferred).
  • OSHA 30-Hour General Industry certification.
  • Certified Safety Professional (CSP), Associate Safety Professional (ASP), or Occupational Health & Safety Technologist (OHST) designation.
  • Familiarity with Safety Management Systems (SMS) frameworks as promoted by the FAA and ICAO.
  • Experience working within a Part 121 airline, FedEx, UPS, or third-party ground handler (GSE/GHA) environment.
  • Prior experience with TSA compliance programs and security coordination.

Responsibilities

  • Own and enforce the gateway's safety program, ensuring full alignment with OSHA, FAA, DOT, and TSA regulatory requirements applicable to air cargo operations.
  • Conduct routine safety inspections, ramp audits, and hazard assessments across all operational areas including warehouse, ramp, and cargo handling zones.
  • Lead thorough investigations of accidents, incidents, injuries, and near-miss events; identify root causes and implement corrective and preventive actions (CAPA).
  • Maintain the gateway's Safety Management System (SMS) records, inspection logs, and incident documentation in accordance with regulatory and organizational standards.
  • Serve as the on-site point of contact for regulatory agency visits, audits, and inspections.
  • Monitor changes to applicable regulations and update local policies, procedures, and SOPs accordingly.
  • Assess site-specific training needs through observation, operational data, incident trends, and employee feedback.
  • Deliver and facilitate required safety and compliance training including, but not limited to: ramp safety, FOD awareness, hazardous materials (HAZMAT/DG), equipment operation, emergency response, and security awareness.
  • Maintain a current training calendar and ensure all employees meet certification and recurrency requirements within required timeframes.
  • Track and document training attendance, completions, and certifications using the organization's Learning Management System (LMS).
  • Coordinate with subject matter experts (SMEs) and approved external vendors for specialized or regulatory-required training.
  • Evaluate training effectiveness through assessments, on-the-job observation, and performance metrics; adjust programs as needed.
  • Partner with gateway management to monitor operational performance against safety KPIs and compliance benchmarks.
  • Provide structured coaching and feedback to frontline supervisors and leads on safety behaviors and training standards.
  • Ensure consistent application of safety protocols across all shifts and work areas within the gateway.
  • Participate in internal and external audits; develop and track action plans to close identified gaps.
  • Maintain accurate, audit-ready records for all safety training, certifications, inspections, incidents, and corrective actions.
  • Prepare and submit required safety and compliance reports to regional leadership on a scheduled and as-needed basis.
  • Support the gateway's compliance calendar to ensure no regulatory deadlines or recurrency requirements are missed.
  • Champion a proactive safety culture in which all employees feel accountable for and empowered to raise safety concerns.
  • Lead or participate in safety committee meetings, toolbox talks, and shift briefings to maintain consistent safety messaging.
  • Recognize and reinforce positive safety behaviors; address at-risk behaviors promptly and constructively.
  • Collaborate with HR and gateway management on safety integration within onboarding, new hire orientation, and ongoing employee development.
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