Trainer

Western Alliance Bank•Dallas, CA

About The Position

As a Trainer you'll be responsible for enhancing the competencies of individual employees by designing and conducting training programs that will boost employee’s workplace performance in alliance with company’s core values. You'll be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and for managing all phases of training interventions. Identify training needs by evaluating strengths and weaknesses. Translate requirements into trainings that will groom employees for the next step of their career path. Develop or oversee the production of classroom handouts, instructional materials, aids and manuals. Direct structured learning experiences and monitor quality results. Deliver training courses and assess training effectiveness to ensure incorporation of taught skills and techniques into employee’s work behavior. Periodically evaluate ongoing programs to ensure that they reflect any changes. Stay abreast of the new trends and tools in employee development.

Requirements

3+ years of related experience in Training or similar field
High school diploma required
Entry level to intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate mortgage industry experience
Intermediate speaking and writing communication skills

Responsibilities

enhancing the competencies of individual employees by designing and conducting training programs
performing training needs assessments
designing and delivering curriculum and learning materials
managing all phases of training interventions
identifying training needs by evaluating strengths and weaknesses
translating requirements into trainings that will groom employees for the next step of their career path
developing or overseeing the production of classroom handouts, instructional materials, aids and manuals
directing structured learning experiences and monitor quality results
delivering training courses and assess training effectiveness
evaluating ongoing programs to ensure that they reflect any changes
staying abreast of the new trends and tools in employee development