Trainee, Comfort Advisor-Sales
About The Position
The Comfort Advisor Trainee (Residential HVAC Sales Advisor Trainee) role is an entry-level position designed to provide comprehensive training and mentorship to individuals interested in pursuing a career in HVAC sales. This position is perfect for someone passionate about customer service and wanting to grow their career in a supportive and dynamic environment. What You’ll Do: During training, you will participate in extensive training to conduct in-home consultations, assess HVAC needs, and recommend appropriate systems and services. You will also shadow experienced Comfort Advisors during in-home consultations to gain hands-on experience assessing customers' needs, including providing support in preparing presentations and detailed quotes. After graduation, you will be able to… Conduct In-Home Consultations: Meet with homeowners to evaluate their HVAC needs, perform assessments, and discuss potential solutions. Present HVAC Solutions: Provide detailed explanations of our HVAC products and services, helping customers make informed decisions. Prepare Estimates: Develop accurate and competitive pricing estimates based on customer requirements and company guidelines. Close Sales: Utilize effective sales techniques to convert consultations into sales, meeting or exceeding sales targets. Follow-Up: Maintain customer communication to ensure satisfaction, address concerns, and provide ongoing support. Leverage Leads: Work with company-provided leads and self-generated prospects to maximize sales opportunities. Attend Training: Participate in ongoing training sessions to stay updated on product knowledge, sales strategies, and industry trends. Documentation: Maintain accurate records of sales activities, customer interactions, and installation schedules.
Requirements
- At least 1 year of successful sales and/or customer service experience. Consultative sales experience is a plus!
- Strong interest in HVAC systems and sales.
- Excellent communication skills. Ability to understand and explain technical information in a clear and concise manner.
- A positive, coachable, and driven attitude.
- Willingness to work flexible hours, including evenings and weekends.
- A current and valid driver's license in the state where you will work.
Nice To Haves
- Consultative sales experience
Responsibilities
- Conduct In-Home Consultations: Meet with homeowners to evaluate their HVAC needs, perform assessments, and discuss potential solutions.
- Present HVAC Solutions: Provide detailed explanations of our HVAC products and services, helping customers make informed decisions.
- Prepare Estimates: Develop accurate and competitive pricing estimates based on customer requirements and company guidelines.
- Close Sales: Utilize effective sales techniques to convert consultations into sales, meeting or exceeding sales targets.
- Follow-Up: Maintain customer communication to ensure satisfaction, address concerns, and provide ongoing support.
- Leverage Leads: Work with company-provided leads and self-generated prospects to maximize sales opportunities.
- Attend Training: Participate in ongoing training sessions to stay updated on product knowledge, sales strategies, and industry trends.
- Documentation: Maintain accurate records of sales activities, customer interactions, and installation schedules.
Benefits
- Competitive base salary with opportunities for unlimited commission as you progress.
- Comprehensive training program to help you succeed.
- Company-provided phone and other essential tools for successful sales presentations.
- Health insurance: Comprehensive medical, dental, and vision coverage.
- Retirement plan: 401(k) with company match.
- Paid time off: Generous vacation, holidays, and sick leave.
- Training and development: Ongoing opportunities for professional growth and advancement.
- Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
